Platters Reviews Summary

Food Quality

Pros:

• "Fantastic freshly caught fish cooked well."
• "The fish was cooked excellently."
• "Delicious very fresh fish served with a smile, authentic Barbican atmosphere."
• "Always a great pleasure to eat the best and freshest fish from a chef who knows his job."
• "The portions of fish were generous especially the plaice and child's cod and chips."
• "The haddock was huge, fresh and excellently cooked."
• "The seafood dishes were awesome."

Cons:

• "The fish had lost its fundamental enjoyment, tasted of greasy used oil being the dominated flavour, fish bones were not removed which was annoying."
• "Prawn cocktail had no flavour barely any sauce."
• "The calamari which we ordered was tasteless and rubbery."
• "The paella main was unseasoned, without a hint of paprika, garlic, nor saffron and the squid was overcooked and chewy."
• "The fish was soggy/watery and tasteless while the sides were over cooked."
• "The whitebait was overcooked the calamari was tasteless."
• "The lobster was overcooked."

Service

Pros:

• "Very friendly service and nice atmosphere."
• "The staff team work very well together and everyone had a very positive, friendly attitude, offering quick, well informed service."
• "Staff very welcoming and friendly."
• "Outstanding food and great service."
• "Staff were amazing and accommodated us two nights in a row with no booking."
• "The service is always helpful, friendly and attentive."
• "Our waitress was lovely and great with the kids."

Cons:

• "The service was slow, and we weren't given cutlery or water until we requested it."
• "The manners of the owner of the restaurant are very bad, disrespectful and racist."
• "There really seems to be one cook and 5 others not really helping out much."
• "What really put me off was the manor of the staff in the adjoining kitchen arguing and swearing."
• "No staff wearing any masks or gloves, no ability to socially distance."
• "It took over 50 minutes to get a very simple meal."
• "The service was terrible."

Value

Pros:

• "The portions are generous (enormous by our standard appetite) so certainly value for money and genuine locally sourced seafood and other ingredients where possible."
• "Great food and amazing value."
• "Absolutely recommend if you’re looking for some seafood that won’t break the bank."
• "For the price of a burger back home we could eat an amazing sea food selection. Well worth it!!!!"
• "Prices are very reasonable for the Barbican and food was spot on."
• "Competitively priced."
• "Fantastic value."

Cons:

• "Very small restaurant, a little pricer than other barbican restaurants, but happy to pay for the quality, service, and the water front barbican location."
• "If you’d like to pay £13 for fish and chips - fish which has been marinated and drenched in oil and burnt potato cut like chips then feel free to order."
• "Overpriced food quality. Overall very dirty place. They claim fresh but it is frozen."
• "Well over priced at 65 pounds only paid 45 but still disappointed."
• "The cod and chips were bland (no salt in it, etc.) so we need to order extra side sauces to add taste like chili sauce, tartar sauce etc.."
• "I thought it was expensive for what I got. I would have preferred more chips as well."
• "16pound for mini portion of fish n chips. And cheesy chips n 2curry sauces. Really!!!"

Ambiance

Pros:

• "I liked the new interior and exterior revamp."
• "In addition to the fixed menu, there was a choice from the 'catch of the day'."
• "A little small and cosy inside but guess that's part of the atmosphere."
• "It is snug, but that adds to the cosy, family atmosphere."
• "The wonderful underwater aquatic themed murals kept the kids entertained."
• "The walls are decorated with sea themed murals."
• "The inside is very unusual and has to be seen to believe."

Cons:

• "The décor of this small restaurant in Plymouth's Barbican area is basic."
• "The restaurant has an old world charm, very generous portions and a friendly, down to earth atmosphere."
• "Same basic décor (which I like)"
• "The orange juice, don't order it, waste of money."
• "The food was that we had was quite bland."
• "The plate was dressed with a fairly unimaginative salad, which let it down slightly."
• "Small space, great murals, attentive service."