Stein's Fish & Chips Reviews Summary

Food Quality

Pros:

• "Brilliant, light fish batter, really flavourful fish (whichever the catch of the day was!)"
• "Outstanding fish (cod) and homemade tartare sauce."
• "Best fish and chips I’ve ever had! Beautifully battered fish with no skin, just like I had as a boy in Edinburgh."
• "The freshness of the seafood is amazing as it comes from the local fishing community."
• "The fish was beautiful and flaked perfectly, and the batter was extremely light and crispy, not saturated in oil or greasy."
• "By far, the best fish and chips I've ever had."
• "The most delicious fish& chips, as you would expect."

Cons:

• "The battered sausage and fish were nice quality but greasy not the best and the chips were very poor."
• "Over battered, not much flavour and a lot of grease."
• "The haddock batter was full of grease and the chips tasted like they were fried in old oil that gave off a bad smell and taste."
• "Fish tasteless and below average it was poor, put over half into the bin."
• "The halloumi burger was so flavourless."
• "Fish was awful. Not solid, slimy and possibly frozen before being dunked in a beef dripping fryer."
• "The fish was disappointing, batter was soggy at the bottom, fish was quite tough as well not flakey."

Service

Pros:

• "Very friendly staff and a lovely atmosphere in the restaurant."
• "Service was really lovely though and the staff so nice."
• "Good atmosphere, and service was great."
• "Service - Amazing the staff really do deserve praise."
• "The service was the best. Absolutely lovely ladies that made you feel at home and super welcoming."
• "The service was really good. Helen, the stand-in supervisor, was excellent at keeping things running smoothly and efficiently."
• "Staff are all very polite and courteous, and service was with a smile."

Cons:

• "Very disappointing, not very friendly staff. Waited 40 minutes for my order."
• "Stopped for some takeaway lunch 2 days ago...wish we hadn't bothered service was awful and long wait."
• "Also the young man serving us was quite rude and snobby."
• "The service wasn't great, the staff seemed completely disinterested in serving us."
• "The service is bad and impersonal."
• "The service slow and food just chip shop pretty much."
• "The service was very poor too I think a few days extra staff training would have been a great benefit."

Value for Money

Pros:

• "Wasn't planning of visiting Rick Steins chippy but I was pleasantly surprised to find prices reasonable."
• "Great prices too- often today you’ll pay £5 more than this for a very sub par fish and chips, they could choose to charge more but they don’t, which is very commendable."
• "Pretty average pricing compared to the rest of Padstow so good value for money."
• "The chippy tea was a good enough deal; a smaller fish, full portion of chips and a pot of tea for around £11."
• "I thought the fish and chips were good value portion sizes."
• "£10.90 a portion may seem a tad pricey but the portions are generous."
• "Price reasonable in my opinion."

Cons:

• "The fish was really small and hardly any chips for £14.90 it was a rip off."
• "It's quite expensive, as you might expect."
• "Daylight robbery, by far and away the worst fish and chips ever had."
• "A bit price as it was £89 for a fish and chips tea with a drink."
• "Really expensive for what you get. Rip off."
• "This whole meal was extremely overpriced."
• "For fish and chips, it's expensive."

Atmosphere and Cleanliness

Pros:

• "Top marks for atmosphere and decor too. Recommended."
• "There is such a relaxed vibe which makes you feel comfortable."
• "Lovely Seafood Bar in Padstow with dishes cooked in front of you. Service was quick & efficient. Food was delicious & the atmosphere friendly & inviting."
• "It was very clean and the atmosphere was also very good."
• "Absolutely loved our visit to Rick steins restaurant in Padstow."

Cons:

• "Worst part was having to sit on the floor by the bins to eat as there were only four benches to eat at."
• "Visually the outside air vent could do with a good clean."
• "The toilet just needs to be cleaned to the same standards as the restaurant."
• "No orderly queue outside made it a bustle and vile atmosphere."
• "The toilet to the rear on the right hand side needed a good clean."
• "Toilets were far from up to scratch. Dirty."