Döner Haus Reviews Summary

Food Quality

Pros:

• "Food was great, especially for the price."
• "The food is delicious, prices are reasonable."
• "Very tasty kebab and great atmosphere."
• "Good German food. Variety of options."
• "The food is consistently great and it’s very affordable."
• "The food was perfectly acceptable but nothing I'd write home about."
• "The food was great and the German Beer really nice."
• "Incredibly good kebabs made with ingredients you could tell were fresh."

Cons:

• "The service was a bit mediocre today, carrying drinks in their hands rather than a tray was a bit unprofessional."
• "The food and drinks were solid, nothing mind-blowing but definitely did the job."
• "Wasn't cheap, can't recall the name of the meal but was about £18 for the plate only."
• "Food was tasty, but portion size was small for what I maybe expected."
• "We ordered the haus shawarma and doner and were underwhelmed, to say the least."
• "Had the Mustafa and the Kreuzberg fries both were very good. Could have done with more meat in the bun."
• "The food gave me an unpleasant experience some hours later."
• "Their low fat doner meat is, as expected, rather dry."

Service

Pros:

• "Staff were warm and welcoming...even provided us with some recommendations."
• "The staff are lovely and friendly."
• "The waiter and attendant were lovely very friendly and attentive."
• "Staff really made the experience though as they were attentive & really went out their way."
• "The service is always great - attentive without being overbearing."
• "Service is good and quick, menu is simple and easy to follow."
• "Staff were absolutely fantastic, really lovely."
• "The member of staff serving us was lovely."

Cons:

• "The service was a bit slow and waitress was not always available."
• "Toilets could be cleaned more often, they have been a little too dirty for my liking."
• "Service wasn't great - really slow - staff seemed completely uninterested."
• "The service was very poor, we were in a bit of a rush as we had drinks booked elsewhere, we waited an age to be served."
• "Staff lovely. We visited on a very busy day and time. Longish wait for lunch but not bad considering."
• "Was waiting an hour before we had our order taken."
• "Food was simply banging, can't recommend enough, if you've ever smiled wholeheartedly at a kebab after a rough night out the food here is sure to bring that smile back. Decor was nice staff were nice, cocktails were really good as well and none of it cost so much as an arm."
• "The only issue was that foods weren't listed as spicy but were."