Haymarket Reviews Summary

Staff and Service

Pros:

• "Combined with friendly staff and an excellent selection of ales this pub hit the nail on the head."
• "Staff are friendly and fast and manager is true gentleman and scholar in all matters relating to local and foreign beer."
• "Staff were super friendly and the service was spot-on, even during a busy time."
• "Very friendly staff, good service, good selection of drinks."
• "The staff was super polite, helped on the choice of beer and the service was quick."
• "Really friendly and helpful staff."
• "The two girls serving us were both smiley and helpful despite being rushed off their feet."

Cons:

• "Shocking customer service."
• "Only thing annoyed me was my husband found I phone13 in toilet and handed it into the bar (not so much as a thanks)."
• "Total fiasco! Over 60 minutes after we ordered they came back to us to say they were out of an item we had ordered."
• "Service was slow, frosty attitude and lacking in care and passion for the job."
• "Absolutely terrible service. We've waited an hour as I'm typing this and the food has yet to arrive."
• "Once seated we waited for another 10-15 minutes and were once again ignored."
• "Service was beyond slow or non existent."

Food Quality

Pros:

• "Food was great! Not a 5star 3 diamond Michelin experience but nevertheless good for the corner pub."
• "Good lager, better than pub food with healthy portions."
• "Absolutely wonderful, the food was great as well as the beer."
• "Delicious fish and chips and vegetarian lentil pie."
• "Had Haggis and chicken pai, tasted great."
• "Food was your classic pub food, which was well presented and tasty."
• "Food was delicious and arrived quickly."

Cons:

• "We ordered the Cullen Skink that should have had smoked haddock in it... it was just an unsalted potato soup with NO fish in it."
• "You can taste and see it's preheated, tasteless and not fresh."
• "The pie literally could have gone in my pocket and been fine it was so tightly made."
• "We ordered a fish sharing plate and when it arrived, there was more batter than fish even though no batter was mentioned on the menu."
• "The worst sirloin steak ever, half of it was not edible."
• "Had the Beef and Ale Mushroom pie... no mushrooms, a couple of pieces of beef."
• "The fish and chips was swimming in oil."

Atmosphere and Location

Pros:

• "Couldn’t think of a better place to overcome jetlag!!"
• "Great pub, hasn't changed for the worse like so many, this has retained its character."
• "Everything I was looking for and more."
• "Lovely interior and Christmas decorations, clean and nice bar in general."
• "The atmosphere was very ‘old world’ as we say. Dark and cozy."
• "Beautiful building, friendly staff, a nice mix of lively and quiet at the same time."
• "The location is quite central, just across from the Haymarket train station."

Cons:

• "We also had to sit in the overheated upper landing without aircon."
• "Service was slow, frosty attitude and lacking in care and passion for the job."
• "Walked in and were not acknowledged for about 10 minutes."
• "Once seated we waited for another 10-15 minutes and were once again ignored."
• "Typical expensive Edinburgh prices."
• "It's not somewhere I'd be desperate to go back to."
• "More traditional and a little stuffy. Interior felt overly formal."

Value and Pricing

Pros:

• "Their drink selection was good (Little Bird gin ftw), and reasonably priced."
• "Good selection of beers, good atmosphere, pub food OK, fair price."
• "The new pies on the menu are delicious, portions are generous."
• "Only had drinks but super fast service."
• "Good selection of beers and felt spacious, ideal location for waiting for a train or before heading to airport on a tram."
• "Order from the table or bar, extensive menu & really good prices."
• "Busy pub with a traditional atmosphere and great food at a very reasonable price."

Cons:

• "Used to be 1 of the best pubs in Edinburgh before Nicholson's decided to try and go Trendy and put up the prices."
• "Tried to charge me £27 for my meal when it was detailed as £18 on the menu."
• "My pie was rock hard and the filling dry, had to throw it away."
• "The chips were small portion even though were ordered as a side."
• "The fish and chips was very poor. Small size... badly overcooked."
• "The portion size was measly just a few chips n mushrooms on the plate."
• "The side veg were not really cooked except the carrots which looked so old I felt sorry for them."