The Bunch Of Grapes Reviews Summary

Staff Service

Pros:

• "We were served by Girta, a beautiful and friendly italian lady, very patient and accommodating, highly reccomended!"
• "Staff very friendly and effective."
• "The staff are attentive with prompt service."
• "Good atmosphere and chatty friendly staff."
• "Ghirta is very welcoming and great at serving us, she was very warming and helpful."
• "Very nice atmosphere, friendly staff, and a good selection of drink."
• "The staff were very friendly and attentive."

Cons:

• "The staff didn't seem interested in doing anything about that, so we left without eating."
• "Staff not friendly either."
• "Even if I lived in London, I wouldn't go back."
• "Service was slow. Staff should be more attentive if they’re from door."
• "Let down by the bar staff. They were particularly abrupt and super aggressive with their ID policy."
• "Staff were completely unhelpful."
• "The staff was very rude and were really bothered if you ask something."

Food Quality

Pros:

• "Food was of good quality and passed my husband's critical tastebuds."
• "Food was good, mum at the bar friendly and clean taps."
• "We had the fish and chips and chicken and mushroom pie and everything on our plate was superb!"
• "The food was delicious and the Christmas atmosphere was very enjoyable."
• "The fish and chips were very good. Not greasy the malt vinegar was right there everything was there on the table."
• "Fabulous lunch! We had the mussels special along with the Sunday roast plate."
• "The food as well was really good and not too pricey either! Definitely recommend this place!"

Cons:

• "I think the prices are too high for the food that’s being served."
• "Very disappointing food, my beef was very dry, chicken was over cooked, mushroom chilli was burnt."
• "The lasagne again rather over cooked."
• "Disappointed with my roast dinner which came without gravy."
• "The food wasn’t hot and was dry and old."
• "Food is very poor. Always crowded full of tourists looking for an authentic English roast, which they definitely will not get here."
• "The food took a long time but the manager did say sorry for the delay from the other side of the bar, after about 30 mins, when he food did come is was a disaster."

Ambiance & Cleanliness

Pros:

• "Nice little GK pub a short walk from Harrods or the Museums. The Nachos are a must as they were made with pitta bread rather than Chrisps."
• "Nice atmosphere. Escape Harrods and find a seat here."
• "Honestly one of the nicest pubs I've been to in London."
• "The gents toilets like the ladies was clean."
• "Good beer, good food and a warm welcome in this splendid Grade II listed heritage pub."
• "Lovely London pub with lots of character and great atmosphere."
• "The pub was clean and nicely decorated in a very comfortable style."

Cons:

• "The manager was very rude and to me made it seem like the customer was to blame for complaining."
• "The setting is beautiful old world pub."
• "The pub itself is quite dirty and the cleanliness of the cutlery provided was quite questionable."
• "Everything went downhill as soon as I entered the washroom. It was dirty and disgusting."
• "Nice place but the table was dirty, tableware was dirty and the food was extremely bland."
• "Nothing was really good… the room we sat in was very damp."
• "The fish and chips consisted of 12 flaming hot chips and a luke warm piece of fish."

Value & Experience

Pros:

• "Lovely service and a warm, well lit environment for a 50 something woman traveling be herself!"
• "What a bunch of grapes! As a purist I stayed with lager and deliciously greacey fish'n'chips."
• "The girls put on some fantastic fresh flowers, the pub was scrupulously clean and very friendly."
• "Very nice place, friendly staff. We really appreciated the food: fish and chips, pies and a delicious dessert."
• "The Asphalt cider is really good and Guiness was as expected. Fish and chips was enjoyable and we are going back again!"
• "Food looks quite delicious and appears reasonably priced; would return to sample the grub."
• "Has efficient table service during Covid - not too expensive either."

Cons:

• "On saturday night my mother in law and I completed a marathon walk for Cancer Research. the pub had closed but all lights were on and staff were inside. Yet still they refused to let my mother in law use the toilet."
• "Needed a stiff drink after they announced the Queen had passed…. The 'bartender' said they didn’t have martinis."
• "Ordered on app then told couldn't, ordered draft coke delivered bottled coke told draft not available."
• "The manager was very rude and to me made it seem like the customer was to blame for complaining."
• "Let down by the bar staff. They were particularly abrupt and super aggressive with their ID policy."
• "Terribe service. Said there was no reservations and once we got there half the tables where reserved."
• "Filthy glasses - wine glass was covered in grit from the dishwasher."