Memsaheb Reviews Summary

Location and Ambience

Pros:

• "Memsaheb has a good location overlooking the river and is bright and spacious inside, with a nice ambience."
• "Located with a nice river view."
• "The restaurant has a warm and inviting atmosphere, with comfortable seating."
• "Above all the location was brilliant and the parking outside was convenient."
• "The restaurant is in a nice location and view is very nice especially at night."
• "This place has great views too as it's on the river front."
• "Great location as it is right by the Thames next to the stoney 'beach'."

Cons:

• "Also the all white theme is chairs and walls feels a bit cold."
• "Sometimes car park wardens can be a nuisance closing the gates or threatening to lock cars in... feels rushed to leave premises rather than take your time to absorb the view of the Thames and O2."
• "The place is rather plain and quite unpretentious."

Food Quality

Pros:

• "The balance between heat and spice in my chicken vindaloo was perfection."
• "The food was superb and very well cooked."
• "Really fresh and delicious meal."
• "The Rogan josh was simply amazing."
• "Food is top notch and surpassed than my expectations, it has large menu and lovely palatable dishes."
• "The food was absolutely great as was the service!"
• "The food was delicious, very tasty and served piping hot."

Cons:

• "Food was not good at all."
• "Main course is fish curry, you wish.... Chef decided to water boil one and deep fry the other and then coat it in some semi-greasy sweet sauce."
• "Poor taste. Dal was not cooked properly and was very hard."
• "Grill platter food was so bland, kebabs were missing, chops undercooked, meat things couldn’t even be cutlet along chewed."
• "Food was bland and poor and the service was awful."
• "Tandoori had no flavour and was soggy."
• "The food was pathetic - some dishes stale, the rest tasted so bad."

Service

Pros:

• "The chef personally took care of our choice."
• "I was a bit disappointed that for the third time my order was wrong but was happy with the quick response and apology from the manager and he even brought the correct items himself and to apologize in person can't ask for more."
• "Moni gave us exceptional service and talked us through the menu and had a lovely chat with us."
• "We were given a friendly welcome and the service was quite outstanding."
• "The staff were amazing from the minute we walked in and the service was very fast."
• "Exceptional service from the manager Moni and all waiters were really helpful for a private booking we made here recently."
• "The staff were great and communicated in a great manner."

Cons:

• "Waiters was using mobile behind the bar rather than to attend to paying customers."
• "Today's service was really bad, got wrong order and staff were very unprofessional as well."
• "Customer service was poor from the waiters."
• "We waited over 2 hours for food considering there was only one other group."
• "When I called the restaurant and explained, the waiter was rude and unhelpful they said they could not send out the missing items as they had no delivery driver available and that they would not be able to refund the missing items."
• "Never listened properly to what we were ordering, they just couldn't be bothered."
• "The staff had no courtesy - on the contrary, they were rude to us when we followed up for food after waiting quietly for over 45 minutes."