Hazara Restaurants Reviews Summary

Food Quality

Pros:

• "Tasty quality food."
• "Delicious food with phenomenal service!"
• "Consistently amazing food - delicately spiced dishes with authentic flavour and texture."
• "The quality of the food is divine! Especially the Butter chicken, Samosa chaat and Mango Lassi!"
• "The food was really exceptionally good. The vegan options were also fully convincing."
• "The food is delicious, very flavourful and authentic."
• "The food was absolutely spectacular!"

Cons:

• "Really poor food, I think the worst Indian meal I’ve experienced in London."
• "Bad food - in both quality and taste."
• "We were very disappointed with our food. it was tasteless, almost like eating baby food."
• "The vegetable curry and Dhal were disappointing."
• "However, most of the dishes were heavy with a lot of ghee and cream."
• "The food was not authentic and fell into the trap of too much oil and incorrect spice balance."
• "The butter chicken was, whilst not unpleasant, a bit weird but the lamb dish was terrible... sauce was both watery and oily at the same time, had no flavour but lots of heat and the meat was dry, gristly and chewy."

Service

Pros:

• "Respectful and welcoming staff!"
• "Service was very welcoming too and nothing too much when asked for."
• "The service we get every time is top notch!"
• "Very good food and friendly and thoughtful staff."
• "The staff were also very warm and attentive."
• "The customer service was also fantastic. They are so friendly and so ready to help."
• "The waiters are friendly and the service is very efficient."

Cons:

• "Gave them my phone to charge as i caught up with an old friend. At the end of the evening was handed my still dead phone with an apology that the dude forgot to switch on the power outlet after plugging the phone in."
• "The waiter was also quite condescending to my girlfriend after she made a slight error reading the menu."
• "Bit slow on the drinks service."
• "Weirdly incompetent and sinister looking staff."
• "The staff is racist and not welcoming for Indians."
• "He was particularly unpleasant. He was cold, barely talk to us."
• "The service is utterly appalling."

Ambiance

Pros:

• "A pleasant well aired Indian restaurant that has an extensive and non standard menu."
• "This is not your typical Indian cuisine and don't let that put you off. For me, I find the food sophisticated and very tasty and will go back in a blink of an eye."
• "The decor is tasteful."
• "Cosy atmosphere."
• "The atmosphere is warm and cozy."
• "The interior was calm and warm."
• "The atmosphere was very great, the staff was kind and accommodating. Clean environment."

Cons:

• "Upon entry to a half full restaurant, we were seated at a lovely table for two not next to or near but actually IN the doorway to the toilet!!"
• "Only thing I noticed that is missing was the Indian decor which I think it will be more inviting to dine."
• "The restaurant is too brightly lit (like a fast food restaurant) with cheap decor."
• "Place starting to feel run down. Time to clean the walls, replace broken tables and wash the linen."
• "Very cold staff, not welcoming."
• "The waiter who took the order was quite rude and the waitress was inexperienced."
• "In recent years the table staff have been awful."

Value

Pros:

• "Good nans, good helping of popadoms (!) and not too badly priced either - moderate."
• "All of them were good both in taste and serving quantity."
• "Large portions, worth the price."
• "The restaurant offers great value for money."
• "Prices reasonable."
• "Prices comparable with restaurants of this standard..five stars all day long."
• "Serving authentic good quality Indian food at an amazing price point."

Cons:

• "Mains were fair though not special for the price."
• "Very expensive."
• "A bit on the pricer end for Indian since the naan was not included. My meal came out to 17+ pounds."
• "We paid almost £70 for two and she did not have a starter and she only had one glass of wine."
• "Portions so small they wouldn't fill up a toddler."
• "It's a lot of money to be abused, especially as there are plenty of much better alternatives around."
• "I ordered the Palak Paneer which was basically blended spinach with no flavour or seasoning."