The Old Mill Reviews Summary

Accommodation

Pros:

• "Our room was very spacious and clean we had a very comfy bed we had a great night's sleep."
• "Rooms: The most amazing rain shower. It was so delightful! Bed was super comfy and lots of pillows to choose from!"
• "Beautiful large bedrooms and bathrooms. Well appointed and very warm."
• "The room was comfortable and clean as was the bathroom."
• "Rooms were beautifully clean, well presented and well equipped."
• "Lovely spacious room. Super comfy king size bed and power shower."
• "The room (No.3) was lovely, the bed was really comfortable, the shower had a really powerful water spray."

Cons:

• "The television didn’t work."
• "I also cannot understand why the heating was on all night, making rooms uncomfortably hot."
• "Comfortable room, but tiny bathroom with shower only suitable for skinny people and nowhere in the bathroom to put your wash bag etc."
• "One of the double rooms had a problem with shower being cold."
• "Rooms somewhat expensive given the lack of a lift."
• "The only thing missing is a lift up to the first floor dining area for those with mobility issues."
• "Be prepared to climb stairs...no lift."

Food Quality

Pros:

• "Good food, generous portions and friendly service."
• "The food is gorgeous! We both had the steak and ale pie. I can honestly say this was the best pie I have ever had!"
• "Food in the restaurant was excellent good potions and fair priced."
• "The food is beautiful with very generous portions."
• "Food was absolutely beautiful massive portions."
• "The food arrived and was cooked to perfection. In fact it's one of the best meals out."
• "The food is wonderful. Not only are the portions generous but it's of a very good standard."

Cons:

• "The rest wasn't. Very bland and looked old."
• "I had the lasagne and couldn’t eat half of it because the pasta wasn’t cooked."
• "Food was very disappointing, just like 'standard' food rather than the home cooked feel food it always used to be."
• "Tonight my husband mixed grill was terrible and my steak salad was all lettuce very disappointed."
• "The steak inside was quite tough."
• "Food was not good either. Undercooked fish & chips (batter still gooey)."
• "The Pheasant was dry and the side dish consisted of two of the smallest new potatoes you have ever seen."

Service

Pros:

• "The staff were fantastically welcoming, friendly and approachable."
• "The service at breakfast was both polite and prompt."
• "Very comfortable hotel, lovely food.. good choice of drinks, reasonable prices.. attentive staff."
• "Staff very friendly and helpful."
• "The staff were all friendly, helpful and attentive."
• "Staff are very friendly and helpful."
• "The staff members were excellent, nothing was too much trouble."

Cons:

• "Service was a bit off on our visit, no one checked if food was ok, had to ask for bill then gave up waiting to pay so paid at the bar."
• "The wait after the meal was so slow we didn't bother with dessert."
• "When we complained we were met with the most disgusting attitude from the staff and management."
• "Not one serving at the bar took ages to get a drink after been asked 5 time what I wanted to drink again and again."
• "Staff looked like they didnt want to be there."
• "Service towards end was poor."
• "Service was terrible and not worth the money at all."