Istanbul Kitchen Restaurant (Bexleyheath)Please order online for Collection & Deliveries Reviews Summary

Food Quality

Pros:

• "Food is always tasty, fresh and the staff amazing."
• "The food was amazing!! Even took takeaway with left overs."
• "Food was very nice. Reasonable pricing."
• "Food was delicious, starter was really tasty."
• "The meats were juicy & tasty."

Cons:

• "The food was ok but I've tasted better."
• "The lamb guvec with rice which was so awful I physically couldn’t eat it."
• "The quantity of the food appeared to be on the small side initially."
• "The lamb shish and rice was very salty."
• "Food wasn't fresh, completely flavourless."

Service

Pros:

• "The staff was friendly and attentive. No waiting for orders or drinks."
• "Our dining in was made extra special by Fidan who looked after our table and delivered top service."
• "Very modern with scenic decor. Good customer service."
• "The staff are very friendly but the service is too quick."

Cons:

• "The service was slow, the staff was miserable, the manager was abrupt and rude."
• "Service can be a bit slow as staff is strained on popular nights and weekends as it can get busy."
• "Service was horrible. Nothing but clumsiness and the food took a while to come."
• "Terrible service waitress apologised once but then we kept waiting."
• "Service was excellent even though it was extremely busy."

Ambiance

Pros:

• "Nice spacious place with friendly staff."
• "Spacious with ample seating."
• "Great atmosphere. Great staff."
• "Great atmosphere for a Saturday lunchtime, the place has a real buzz."

Cons:

• "Very loud but if you’re sensitive to loud noise then just put your earphones or AirPods on."
• "Not the best atmosphere, gave me vibes of being on holiday in and eating in a holiday resort."
• "It's too noisy, we could barely hear each other across the table."
• "It was so loud we could not hear ourselves speak."

Value for Money

Pros:

• "Reasonable pricing."
• "Very good portions and reasonably priced compared to other alike restaurants."
• "Overall quantity and quality was good."
• "The food is very tasty and the staff are very friendly and extremely attentive."

Cons:

• "The food was standard but too pricey for the amount given."
• "My advice to the manager concerned treat you staff with love and respect and be kind to your paying customers."
• "The food was not very nice, the chicken in the chicken shish came raw (all pink inside), i would not pay £5 for this let alone £18."
• "Food was lovely but mains arrived before we had finished the starter."