Surf Beach Bar Reviews Summary

Category: Restaurant Penzance

Address: Sennen Cove, Penzance, TR19 7BT, United Kingdom

Phone: +441736871191

Rating: 3.5
based on 118 reviews.

Ordering Process

Pros:

  • "Orders just possible online."
  • "As we waited a little too long for our order the manager(I think) was so apologetic and stated he had refunded all our bill immediately."

Cons:

  • "You can only access the menu and order online which is incredibly annoying when there is no mobile phone signal and no working Wi-fi."
  • "Was hoping to eat and drink here with a party of friends but can't pay with cash & have to order & pay online, what nonsense, good luck with that folks!"
  • "You can only order using the app especially when it doesn’t even work."

Staff and Service

Pros:

  • "Staff were friendly."
  • "Staff were friendly and accommodating especially as we had our oldest (then only) son with us."
  • "The staff were perfectly friendly and nice."
  • "Great service and friendly staff."
  • "Staff were friendly and all food and drinks were speedy."

Cons:

  • "A truely awful experience. The restaurant is dirty, the food awful and the staff rude."
  • "Absolutely awful half of the menu they didn’t have on the menu, and the staff was rude as, would never go back or recommend to anyone."
  • "The manager/front of house lady with short blonde hair is quite possibly the rudest person I have ever encountered in hospitality."
  • "Service awful was not even busy. Staff not welcoming."
  • "Very slow service, the restaurant was only a 3rd full....Proprietor unwelcoming, preoccupied, unfriendly and flustered."
  • "Service average, staff glued to their mobiles, and not particularly friendly."
  • "Feels like they think the views will make up for their rudness and poor customer service."

Food Quality

Pros:

  • "Food was nice and service infinitely better than the dump down the road called the Old Success Inn."
  • "We just had a take away Sunday roast and boy o boy it was fantastic, better than any we have gone out to eat."
  • "In an amazing location, i had a lovely artichoke and red onion pizza which was lovely."
  • "My partner enjoyed his pizza though."
  • "The sole fillet from the catch of the day and it was sublime."

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