Adrenalin Quarry Reviews Summary

Staff and Service

Pros:

• "The staff are young and well trained, they all have enthusiasm and energy, and understand kids due to a relatively small age gap."
• "Book three activities here and would like to say that we could not fault the staff’s attention to briefing and customer service."
• "All the staff were very professional and friendly and the Covid-19 measures well implemented."
• "Staff were very friendly and helpful."
• "The staff were professional and friendly and I felt my kids were totally safe on the inflatables."
• "The staff there were amazing! They worked very hard, they kept watch on all the karts, they helped everyone with their helmets, explained things clearly, brilliant service."
• "The staff were great, passionate about what they do which isn't always the case at places like this."

Cons:

• "They literally ignored me."
• "A lot of young people on the ‘rides’ in charge, didn’t trust it at all."
• "Girls on snack bar could not of been less friendly if they tried."
• "Staff extremely young, no staff over 18 anywhere which gave us safety concerns."
• "Also I'd say the staff are all a bit, snappy."
• "Stuff at the food station should be slightly trained as they had issues with every single order on the day of our visit."
• "The teen taking photos on the aqua park really again couldn't be bothered to take many photos."

Facilities and Cleanliness

Pros:

• "The facilities are all clean and well maintained."
• "Very well organised site. Well kept new buildings. Great facility."
• "The picnic area was very clean and well maintained."
• "Parking was free and plentiful, toilets on site."
• "Really well organised and well kitted out. The facilities were excellent and the equipment itself was to a really high standard."
• "Dry changing, showers and wet changing all available."
• "The facilities we seen are very good and clean."

Cons:

• "TOILETS AVAILABLE HOWEVER VERY STINKY, try to go before."
• "the change facilities are a joke, large dry area but only 3 small wet change outdoor rooms."
• "I would have given 5 stars however I found the whole ‘shower room’ a bit weird, no cubicles at all, everyone just gets undressed in front of everyone else."
• "The only reason this isn't a 5 star review is because 1, there are no independent changing rooms, just a large open room which has no privacy and 2, they could really do with some of them spin towel and wetsuit dryers they they have at some hotels so you don't have to take home a dripping wet wetsuit."
• "The layout was not thought out well enough as the shop where you pay is far too small."
• "There are very few picnic tables, so we had to sit on the wet grass."
• "Think you need a private changing room for young girls with fathers."

Activities and Pricing

Pros:

• "The inflatable items were so fun and there were so many!"
• "The go Karting was done safely with everyone being given a comprehensive safety briefing, they even measured your head to give you the right sized helmet."
• "Pretty reasonably priced as well, I have paid almost 5x as much to do a zip line, and this one was as much fun if not more!"
• "Great value for money. I don't know how the prices are so cheap!"
• "Very reasonable activity prices and cheap food and drinks available from the 3 snack bars."
• "Such value for money at £20 per person with free wetsuit hire!"
• "Shortsleeve Wetsuits could be bought onsite- reasonably priced."

Cons:

• "I don't think I'll return at those prices."
• "Adrenalin Quarry does overbook people and the timing system does not make sense."
• "The only downside is the rush from activity to activity (and Go-karting rushed as they had to be at the Water Park...) and the large expense but would still recommend as a treat for the kids on holiday!"
• "It works out quite expensive if you want to do everything they have there."
• "I think £20 for a day at Flambards just works out more laughs for your money."
• "The axe throwing personally was slightly overpriced for what it was same with the zip line."
• "It was £25 each to do both which was a bit pricy considering both lasted no more than 30 seconds each."

Safety and Organization

Pros:

• "Everything felt very safe."
• "The Go karts were plenty fast enough to get the blood pumping and the staff on the course were brilliant sorting out the kids after regular bumps."
• "You feel safe in the hands of the staff, the whole day was a real laugh and adventure."
• "Extremely safe, excellent, friendly staff."
• "Safety aspect was great, lots of checks on gear before doing anything. Felt really safe."
• "Safety seemed a high priority (and I'm a health and safety manager!!) Highly recommended."
• "The staff are all very knowledgeable and help you overcome your fears!"

Cons:

• "We had also booked the swing however upon arriving and actually seeing it up close, we decided it didn’t look safe enough."
• "An adult above the age of 25 on each activity would of given some reassurance."
• "I really didn’t feel safe because of that."
• "The whole place was run by teenagers, and getting to and from activities was quite disorganised, we never really knew where we were supposed to be!"
• "The only thing to watch is the car parking is pretty tight and could do with attendants in peak season."
• "The car parking is the worst part of the place. Single row of spaces making the road narrow and very difficult when people can't reverse."
• "Customers need to be made more aware of where to go as it can be a little awkward to find everything the first time you go."