Address: 2 Paisley Rd W, The Toll, Glasgow, G51 1LE, United Kingdom
Phone: +441414201585
Rating: 4.6
based on 144 reviews.
Staff Service
Pros:
"Staff were fantastic - friendly but still efficient."
"Service is welcoming, professional, and friendly."
"The staff were very polite and helpful."
"Fantastic restaurant with really exceptional service."
"The staff is extremely professional and catered to every need we had."
"Staff were amazing and very helpful."
"The customer service was exceptional and the food was equally as good."
Cons:
"Service was absolutely terrible. the waiter messed up 3 times with our order."
"Only gripe is that the service was a tad slow."
"The manners of the young Italian waiter left a lot to be desired."
"Service was appalling. No courtesy."
"Waiter seemed a little bit stressed even tho the restaurant was quiet."
"The service charge was a bit of a let down as the Sunday roast was 2 bits of meat covered in wine sauce and to charge me a service charge I think I should decide if our meal was worth the service charge."
"Felt rushed at the end of the meal we were served dessert, coffee and liqueurs together, been here many times and this has never happened before."
Food Quality
Pros:
"The food was delicious, very well cooked and packed with flavour."
"The food was absolutely fantastico, the staff were extremely pleasant."
"Food was literally out of this world! A-maze-zing!"
"Their pasta is cooked perfectly, and everything tastes lovely and fresh."
"The food tasted amazing, and we were given an extra slice of Garlic bread so that we could have 2 slices each, instead of the standard 3 slices that it comes with!"
"Best meatballs I have ever tasted."
"Food was amazing."
Cons:
"Poor - veggie pizza had raw mushrooms, raw onions and raw peppers and hardly any cheese."
"But the garlic bread and lasagne were both disappointing."
"Average food, nothing special and the price very high for what you eat and the portion."
"Food wasn't very nice. Sauce on main course was really buttery and cheesecake wasn't sweet at all."
"The seafood pasta was also rubbish, tasteless and spicy with supermarket frozen mixed chewy seafood."
"Lasagne salty and lacking in enough meat."
"Meat ravioli was overpowered by toppings."
Ambience & Atmosphere
Pros:
"Lovely atmosphere and the staff are friendly and welcoming."
"Has a very nice cosy and bustling vibe."
"Atmospheric decor and mid 20th century music complete the picture."
"Cosy atmosphere, there is a feeling of being in Italy."
"Its super-cosy and relaxed place."
"Really nice ambience and vibe."
"The place is an absolute Oasis in the middle of Glasgow."
Cons:
"We were seated at the back of the restaurant where all the kids were...squashed into a small area."
"Table we were at was a bit cramped with other patrons needing to squeeze past our table."
"Very cold inside. Had to ask for a heater to be placed beside us."
"The only let down is the somewhat dated decor but that doesn't affect the food so it's no biggy."
Value & Pricing
Pros:
"An excellent lunch menu choice at a reasonable price."
"Good quality Italian food at a reasonable price."
"Great choice of Italian food at very reasonable prices."
"The prices are honest."
"Very reasonable prices and beautiful settings, we will definitely be back."
"Pre-theatre menu is very good value."
"Definitely good value for money."
Cons:
"Average food, nothing special and the price very high for what you eat and the portion."
"Foods are little expensive but always good in taste."
"Menu had a good selection although I'd say it's a little bit over priced."
"Went last valentines bit expensive but it's only once a year."