Address: 45A S End Rd, London, NW3 2QB, United Kingdom
Phone: +442074357814
Rating: 4.2
based on 141 reviews.
Food Quality
Pros:
"The food is absolutely beautiful. Served at the right temperature and as fresh as it can be, made from scratch."
"All the ingredients were fresh and generous and every ingredient was in harmony in my mouth."
"The food was wonderful - endless mixed starters of fresh, highest quality Italian delicacies followed by a selected range of meat, fish and veg dishes from the menu."
"The food is very tasty, my all time favorite is Orecchiette alla Sofia."
"Food was absolutely delicious. From starter to dessert, every dish was perfectly seasoned and served at best temperature."
"The food came really fast and was really delicious."
"Everything home cooked - feels like eating at Nonna’s."
Cons:
"The food is only average and the tiramisu awful."
"Seafood risotto tastes salty, tagliatelle is breaking apart."
"The risotto was basically raw."
"Chips tasted of fish and I suppose that they were fried in the oil where usually they are frying fish... disgusting..."
"Pizza was completely burn, literally black."
"The sea bass was not cooked as the way I ordered."
"The crab patties were still frozen in the middle, the seafood linguine was luke warm."
Service
Pros:
"Fabrizio our waiter was especially helpful."
"Service was warm, and prices were fair for the area."
"Service is friendly & attentive."
"Fantastic service from helpful knowledgeable staff."
"Fantastic service from Dea (who prioritised our kid and brought some bread to him)."
"The staff was absolutely charming and attentive."
"Kind and attentive staff."
Cons:
"One of our parties had nothing for ages!"
"They shouldn’t book so many tables if the staff and kitchen can’t handle them."
"The male waiters particularly were monosyllabic, sullen and unfriendly."
"We pretty much had to hunt down a waiter anytime we needed something."
"Service was absolutely atrocious."
"The service was slow."
"Service can be slow when you're in a group and some of the waiting staff might come across a little off at busy times."
Atmosphere
Pros:
"The atmosphere in the restaurant was a-bit chaotic and very busy however we were very pleased with how well we were looked after."
"The atmosphere was welcoming and surrounded by happy italian customers."
"Lovely warm, lively atmosphere."
"Overall an exceptional experience!... with calming atmosphere, surpassed my expectations."
"The atmosphere is very cosy yet chic."
"The restaurant has an intimate and relaxed atmosphere."
"From the moment we arrived, we felt the welcoming warmth from every staff member, proud and happy with a positive vibe!"
Cons:
"The place resembled a market hall."
"The manager (blond women with a messy hair, didn’t look like a manager at all) was just a joke."
"It felt so cozy and very nice feeling with real Italian food."
"Where do I start..... I entered the restaurant which had a very cold atmosphere."
"The decor is a little dated."
"The ambience was ruined by the experience today."
"Very average food, incredible hot room we couldn’t wait to get out in the evening."
Management
Pros:
"Suzy & team really looked after us and gave it the extra family feeling."
"Lori couldn't have been more helpful in helping us decide what to order."
"Giuseppe was really helpful and accommodating and even sang a pretty good Happy Birthday melody!"
"Diego was brilliant; very attentive and helpful."
"The owner Mimmo was polite and conversed with us nicely as well, and adds to the authenticity."
"Thank you Mimmo and all the staff for such a professional service during the wake held for our beloved Mother."
"Mimmo the owner, is a legend."
Cons:
"Apparently, the owner hired random people without any experience or even basic training."
"I probably won’t come back and it’s so sad that this is happening only because of the poor management."
"After a full meal... the owner asked us to leave just as we were considering having coffee saying we were disrespectful of other customers."
"The manager (blond women with a messy hair, didn’t look like a manager at all) was just a joke."
"Owner wouldn’t even come outside to show his face and sat inside in the corner."
"The disappointed part it's been seeing the owner of the restaurant, having dinner on a Busy Saturday night, and pretend to be served himself and friends shouting to the waiters at other tables taking orders of customers."
"No positive comments about management."
Value
Pros:
"The pizza menu is fairly priced for what you get."
"Service was warm, and prices were fair for the area."
"Prices were fair for the area."
"The food was a great surprise- delicious, good quality and the portions were huge. Good value overall."
"Very nice & friendly staff as well as good value for money dishes."
"Absolutely loved my pizza. Nice thin crust, quality mozzarella and great base sauce."
"Genuinely one of the best pizzas I have ever eaten!"
Cons:
"Not a bad Italian restaurant but the price is on the expensive end."
"Average food for a very high price."
"Prices are too high for what you get."
"Old fashioned and over priced."
"Frankly the amount of money charged for the quality of service and food was sub-par."
"Mediocre, over priced 1970s style Italian food."
"Waited over an hour and a half for our food to come before ultimately deciding to cut our losses and leave."