KFC Nuneaton - Weddington Road Reviews Summary

Service and Efficiency

Pros:

• "Very quiet when we went in. Fast service as expected and clean inside. Friendly staff."
• "One of the best KFC restaurants I've been to. Rarely have time to stop but when I do its always clean. The food is always hot and they have never got my order wrong. Actually what you expect."
• "A decent KFC, unlike Hinckleys one. In this KFC you can get everything that you order, polite and friendly service, also a clean and tidy restaurant."
• "Staff were friendly and efficient. We ordered the boneless feast. Chips and sides were delightful."
• "It’s a typical KFC restaurant nothing out of the ordinary. Always loads of staff on so service is pretty quick."
• "Staff nice and friendly and food up to KFC standards."
• "Hungry.....KFC. caters for all from families groups or just me on my own... Quickly presented my order non greasy and hot."

Cons:

• "This place just gets worse. Order the chicken fillet burger. Standard burger won't take too long to cook. No 45 mins wait time with staff just standing round with there hands in there pockets talking."
• "TOTALLY INCOMPETENT AND RUDE STAFF waiting nearly 30 minutes inside for a simple burger which they then got wrong!"
• "Always gets my appetite going when the cleaning girl drops the mop to serve your food with her bare hands."
• "Staff are terrible. Food is often completely cold and looks an absolute mess, if they actually have what you ask for."
• "Missing food items and rude staff."
• "Service was shocking. After order was completed they just pointed at me and then at the food."
• "Service usually pretty good but occasionally get poor service."

Cleanliness and Hygiene

Pros:

• "Everywhere was spotlessly clean including the toilets."
• "Toilets never seen a cleaner."
• "It is a nice environment when it is not so busy."

Cons:

• "Nice place eat but tables are dirty most time."
• "Handled food not worthy of eaten while sat at the dirty tables."
• "Staff don’t know how to keep a restaurant clean, every table filthy food all over the floor."
• "Disgusting hygiene tables and areas floors were dirty and food all over the tables."
• "The restaurant was in a right state, floor was covered in debris, tables were dirty and the bin was overflowing."
• "Can't believe I just had lunch here! Went though drive through looked ok.. Then finished went to toilets and it was discussing!"
• "Been for a kfc this afternoon very dissapointed."

Food Quality

Pros:

• "First time I've visited a KFC in a LONG time, and I wasn't disappointed."
• "All food was fresh and hot."
• "The food was nice and served at a fair speed."
• "Enjoyed every bite. Made fresh and delicious."
• "Very good KFC the chicken was crispy with no excess fat, the gravy was excellent even the fries were nice."
• "The food is hot and not overcooked like the other one."
• "The regular popcorn chicken meal was nice. As well as good customer service, too."

Cons:

• "Horrible service I’ve experienced today."
• "Ordered zinger filet. Batch was cold and apparently not fresh."
• "Chicken dip portions x 3 had little if any KFC spice in the batter."
• "The chicken is absolutely terrible, dry burnt not properly coated."
• "Chicken was nice but the chips was over cooked and cold."
• "Mini fillet not hot luke warm at best."
• "My burger chicken over cooked not very hot."

Order Accuracy

Pros:

• "Also you get what you paid for at the drive thro not like Bermuda where items are missing."
• "We had an issue with our order and Courtney (who seemed to be the manager) dealt with it perfectly."