Smashburger Reviews Summary

Food Quality

Pros:

• "burgers were so fresh."
• "Burgers are tasty, toppings are plentiful and sides are nice too."
• "Food was freshly prepared and beautifully cooked."
• "Reminds me of the Smashburgers in the US."
• "The food was delicious."
• "Food: It is what it is, a mighty tasty burger."
• "Literally the best burger I have had for years!"
• "Food was absolutely amazing. Burger was top notch and the seasoned fries were scrumptious."

Cons:

• "Overpriced and small portions."
• "Underwhelming I'm afraid. Smashburger was decent but not for £11."
• "It was OK the burgers were not as juicy as other smash burgers I've tried."
• "BIG RIPOFF... The size of the burger is a disgrace."
• "Under seasoned meat, dry buns."
• "Food was decent but I couldn't finish it(portions were way too big)."
• "Burger was decent but wasn’t what I actually ordered."
• "Burger is cooked more than I would have liked (medium to medium-well done rather than on the rare side)."

Service

Pros:

• "The staff were friendly and helpful."
• "Staff are extremely friendly, very helpful and chatty."
• "Staff were friendly and professional."
• "Staff were nice, however two burgers + fries took 25 minutes to be served."
• "The staff were so lovely and welcomed us in despite it being nearly closing time."
• "Helpful, friendly staff."
• "Fantastic service burgers outstanding chicken burger out of this world."
• "Great burger place, staff friendly and service quick."

Cons:

• "Food: It is what it is, a mighty tasty burger. Staff: Incapable of smiling."
• "Service staff were lovely, but chefs rolled their eyes when our group came in."
• "Service was absolutely atrocious and I will never return. Vile."
• "Shocking service, I was told one thing by one team member and then left waiting for 10 minutes."
• "Terrible experience through Deliveroo."
• "Burger was decent but wasn’t what I actually ordered."
• "Food really good, just not keen on the pricey part."
• "Worst ordering experience I've ever had, their stupid website that you need to order on is slow and has a terrible UI."

Price/Value for Money

Pros:

• "So it’s not the cheapest place in town but it was worth it."
• "Excellent burger options if you are gluten free. Bun is an extra 50p but it's nice."
• "Literally the best burger I have had for years! And the service was great they actually did so much more than they needed to."
• "Premium priced burgers, but worth every penny."
• "5 star for the food and customer service. My first time eating here and I was very impressed. Decent prices yet the food tasted amazing!!"
• "I love this place! One of the best places to get a burger in town."
• "Good but overpriced. There are better, cheaper places to go in Glasgow (BRGR is my favourite)."
• "Great burger joint on Sauchiehall Street. Prices are a bit high, but student discounts are available and the food is well worth the price."

Cons:

• "Overpriced and small portions. Burgers about £10-14 each and don't even come with fries on the side."
• "This place genuinely is an appalling rip off and 31 pounds for 2 burgers 1 chips and 1 drink is truly disgusting pricing for what it is."
• "Be warned this is not cheap - two burgers, fries and milkshakes = £40."
• "I enjoyed this experience though not for the faint walleted."
• "Quite sickening. Would prefer more fries and less fixins."
• "Burgers were great! Spicy and tasty. The baja cobb salad was amazing! Child's portion was good, a bit big but delicious. A little overpriced."
• "The only good thing that I can say is the location and the massive portion of fries you get when you order."
• "The food was ok but very expensive for what you get."

Ambiance/Atmosphere

Pros:

• "The place was very clean and had the look of the typical American burger joint."
• "Reminds me of the Smashburgers in the US."
• "The restaurant was clean, the staff was friendly and not too expensive."
• "Smashburger new to Sauchiehall Street this burger joint is looking good great clean windows and inside clean and tidy."
• "We had lunch here, it's a nice place."
• "Loved the whole American diner atmosphere as well."
• "Tasty burgers in the vein of Bread Meats Bread, Five guys etc."
• "Great burger place, staff friendly and service quick. Good choice of burgers and sides. Milkshakes great as well!"

Cons:

• "But floor is far too slippery."
• "My only gripe (and this is personal so does not take points off) is the constant flow of delivery drivers in and out."
• "2000 Saturday night at end of month. Glasgow was jammin."
• "Basically would have been better ordering to our hotel room. No atmosphere."
• "Used to be incredible but seriously gone down hill. The walls were dirty."
• "We walked into an empty Smash burger, with only a handful of delivery boys waiting outside."
• "Food came and it was luke warm and extremely greasy so disappointed this time."
• "Disappointed to arrive for our first visit and be turned away at the door."