Five Guys Glasgow St Vincent St Reviews Summary

Food Quality

Pros:

• "Love Five Guys burgers, and this franchise is as you'd expect if you've visited other restaurants - great burgers"
• "The peanut butter milkshake was incredible and quite unique"
• "Both burgers tasted really good, the meat was delicious and on the spot."
• "Fantastic juicy burgers which are always made the way you want it, with whatever toppings you wish."
• "The Cajun fries are the best I've ever tasted."
• "The fries are a real treat. Certainly some of the best I've had."
• "The burgers are very customizable with a variety of free toppings. The patty is always juicy, bacon crispy and cheese beautifully melted."

Cons:

• "The chips where terrible salty and inedible."
• "The 'hand cut' chips were too greasy."
• "The burger was nearly as cold as the milkshake."
• "The burger just fell apart, the cheese wasn't properly melted."
• "The meat in my cheeseburger was dry and overcooked, the cheese was not melted and ultimately disgusting."
• "FOOD WAS PUTRID FOR ME UNDERCOOKED AND GUESS WHAT MOLDY BURGER BUNS."
• "The chips had too much salt for our taste"

Service

Pros:

• "The customer service was first class from the till staff"
• "Although they were busy, we got our order in under 10 minutes and it was all made fresh in front of you."
• "Visited 5guys restaurant for first time on Friday, it was the most enjoyable experience, the staff you cannot fault, they all worked like what a team should work like, they were friendly, courteous and went out there way to help."
• "Staff always nice and talk to you as you’re ordering, and whilst payment is going through."
• "Quick service, lots of efficient staff to make the order process as smooth as possible."
• "Service was very fast and the staff are very pleasant."
• "The staff were friendly and chipper, nice atmosphere."

Cons:

• "the person cleaning the tables kept coming back to clear from our table (upstairs) while we were still eating."
• "Was the service excellent? Not particularly - it was slow and shouty."
• "I did however wait longer than usual at this one but I think it’s busy with delivery orders."
• "the staff all shout what they are doing and far to noisy wouldn't like to be in it when it is really busy."
• "Service is quite slow due to how busy the place gets"
• "The service is poor, for this price I don't think you should have to stand around waiting for your food before finding a seat"
• "It was noisy as staff were barking orders at each other and the music was very loud."

Price

Pros:

• "Sure you pay more @ Five Guys - but you get more for your money, and feels like a meal, not a 'snack'"
• "It may be a bit pricey, but the quality of service and food made up for that in my eyes"
• "Yes, the Burgers are pricey, but you get what you pay for."
• "you get great portions for the prices too ☺️"
• "Great food, fair prices."
• "Just well cooked burgers and fries at a reasonable price."
• "Would recommend to anyone wanting a nice fat burger at a reasonable price."

Cons:

• "The price is always steep, a bit too much for a fast food place"
• "Over 36 pounds for 2 burgers, chips and a 2 bottle of bud."
• "Good but ridiculously over priced."
• "Two wee cheeseburgers, two regular cajun fries and two drinks £23.00 - thought it was a bit steep."
• "It's ridiculously expensive for a burger fries and a shake."
• "way to expensive for a burger place."
• "It's very expensive, £27.50 for 2 burgers, 1 fries and 2 soft drinks."

Ambience

Pros:

• "Always plenty of seating and have never waited more than 10mins"
• "friendly staff and nice surroundings"
• "A wonderful place with great vibes, that I recommend to visit."
• "Great staff and nice, American dinner style surroundings make it a classier fast food outlet."
• "Nice surroundings to eat in. Clean and no litter."
• "The st Vincent Street shop is very quaint and the iconic red and white dinner-esque vibrancy pops out from the front door."
• "The Ambience is lovely, the aesthetic charming and 'quirky'."

Cons:

• "It has all the appearance of a tacky 'fast food' joint akin to the likes of MacDonalds and BK."
• "The music inside always seems to be very loud... so this is not an ideal place if you wish to converse with family/friends."
• "The floor downstairs was too oily."
• "Like a school canteen with no heating, no ambience but with massively overpriced burgers."
• "The ambience I enjoyed inadvertently backfired because it was too difficult to hear the server announce my order had been completed."
• "As others have said very very loud inside."
• "Dirty wooden tables. Music so loud your head rattles."