Address: 29-31 North Bridge, Edinburgh, EH1 1SF, United Kingdom
Phone: +441313744401
Rating: 4.3
based on 322 reviews.
Service
Pros:
"The staff were absolutely fantastic. Super friendly, personable and genuine."
"The waitress was very friendly and we were quickly seated."
"The staff is very attentive and friendly."
"Even though it was busy, the friendly and helpful staff found me a table, and then provided attentive and faultless service."
"Service was very good too."
"Comfy and warm with a vibrant atmosphere and attentive staff."
"Super friendly staff. We visited at a really busy time in the middle of the festival season, in a serious rush. They noted this, brought us our food really quickly (despite being incredibly busy), and were friendly and courteous throughout."
Cons:
"awful, will never go again... there was also a 10% service charge which i was not made aware of at any point during my visit until I received the bill."
"Only reason for 4 stars instead of 5 was the slow service at the end of our meal (we had to ask twice for our bill)."
"Cold food and disappointing service."
"1hr wait time and inconsiderate and rude waiting staff."
"After ordering we waited approximately an hour to be served."
"Food was very good, but the service was appalling."
"Very clearly under staffed and burgers were all over cooked and dry."
Food Quality
Pros:
"one of the most amazing restaurants that serve amazing beef burgers."
"Hands down the best burger we've ever had."
"Delicious burgers, excellent portions, great atmosphere. Unfortunately they have no coffee machine :("
"Quality of food was amazing as always expected when visiting Byron Burgers across Britain."
"The Avacado Smash burger was so amazing, we had it two nights in a row."
"I had the Byron burger and it was delicious."
"The christmas exclusive gingerbread milkshake was astonishing, one of the best things we have ever drinked."
Cons:
"Onion rings were soggy, gochujang sauce tasted like ketchup and made my burger taste like a dessert."
"Burger wasnt to my liking, chicken was overcooked and batter was burnt."
"A restaurant with racist staff."
"Another chain selling average food at inflated prices."
"chicken nuggets didnt really have flavour to, pretty bland and they were also very small for the price."
"Expensive and dry burguers."
"The meat is very dry - over cooked and the bun is old!"
Atmosphere
Pros:
"Nice venue tho, really likes the vibe from the place."
"With a friendly staff, a comfortable atmosphere, and reasonable prices, this is a great place to visit."
"The service and the atmosphere made me feel welcomed and appreciated."
"The vibe is relaxed and the booths give it a nice cozy and private feel, even though the restaurant is rather large."
"It was very festive with the atmosphere, food and drink."
"The downstairs area was a little more comfy and had a neat vibe."
"The atmosphere is lovely in the post industrial decor."
Cons:
"Decor was nothing special, very perfunctory."
"Totally overrated. Bun seems industrially produced and the beef was overcooked, dry and with no taste."
"The setting - quirky and fun."
"Springs gone on seats making it very uncomfortable."
"Seats are so well worn, not much cushion left, thus not much support while dining. More like a bucket seat in a go cart."
"Place itself was pretty cold(had to stick my jacket back on)."
"Sat in my coat the whole time as it was freezing."
Pricing
Pros:
"for such a prime location they was very well priced."
"Prices were reasonable. And with the Tastecard we got 50% off all our food, which is great."
"Prices reasonable for location."
"Can’t rate this place highly enough! Amazing student deals and even without the discounts very reasonable prices."
"The prices are reasonable for the quality!"
"Good menu, reasonable prices by Royal Mile standards."
"Really good burgers at reasonable prices."
Cons:
"Expensive and dry burguers."
"Food was lovely but a bit over priced (£12 for a burger - just a burger) £4-5 for chips, £5+ for a milkshake."