Aizle Reviews Summary

Category: Modern European restaurant

Address: 38 Charlotte Square, Edinburgh, EH2 4HQ, United Kingdom

Phone: +441312405500

Rating: 4.8
based on 134 reviews.

Food Quality

Pros:

  • "Every course was delicious and I enjoyed the little intro to each dish."
  • "The food was outstanding."
  • "The plates might look small, but you leave feeling very full."
  • "The food itself is outstanding. It's a regularly rotating menu, as it depends on what they have in."
  • "The food was all perfectly cooked, with an interesting balance of flavours and a great understanding of seasonal produce; all presented with a stylish flourish."
  • "The dishes were absolutely delicious. The combinations of ingredients and tastes were really well combined."
  • "The food is truly wonderful... not just innovative and inventive in its choice and pairings of ingredients - which it definitely, often surprisingly, is - but the execution is top class, a true feast for the taste buds, and the presentation is often visually stunning too."

Cons:

  • "The meal was so expensive, the presentation was pretentious, and much of the food was done up with no real addition to the experience."
  • "Next was the fish which I felt was over cooked and flavourless."
  • "All in all the worst dining experience we've ever had: uncomfortable environment; bland, pretentious food; terrible service."
  • "Some dishes pretty good, some pretty average."
  • "Two of my dishes smelled of plates washed in not very clean water."
  • "All courses looked amazing, but I liked only 3 out of the 9 different dishes that were brought to us."
  • "Just the food is lacking."

Service Experience

Pros:

  • "The service is great. Very friendly, not stuffy at all and super knowledgable."
  • "Our hostess Katie was exceptional."
  • "Staff and service was impeccable even in the face of 10 person table."
  • "Service was as perfect as the food."
  • "The staff was super friendly and informed on the different wines and dishes."
  • "Personable staff who know what they're talking about."
  • "Staff were friendly, knowledgeable and orchestrated the evening seamlessly."

Cons:

  • "The staff, very efficient and clearly knowledgeable, never strayed into becoming engaging, or thereby really welcoming."
  • "Service varied from very good to okay."
  • "Service sometimes too fast, sometimes too slow."
  • "When the waiters bring your food they interrupt your conversation to list all the ingredients of the course, which we found annoying."
  • "And the service was kind of robotic."
  • "This request did not go down well and the manager was quite aggressive in her defence of the restaurant."
  • "Much more problematic is the piped music... so horribly LOUD that our waitress couldn't hear my asking her if the volume could be lowered."

Value for Money

Pros:

  • "The bill was also less than expected as vegetarian menu was £10 cheaper, this was a lovely surprise to end a perfect evening."
  • "Personally, for what you get I think the value is excellent and would recommend it to everyone."
  • "Very affordable for the quality of the entire experience, food and service."
  • "It is very good value for the price."
  • "Remarkable quality for the money!"
  • "All for £70 over 2.75 hours? One of the top 10 meals of my life."
  • "Relaxed, refined and good value."

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