Number 16 Restaurant Reviews Summary

Customer Service

Pros:

• "Great customer service too."
• "Absolutely fantastic meal and wonderfully attentive staff."
• "The staff couldn't do enough, they also made me feel comfortable as a person with a nut allergy, wonderful experience!"
• "Service was also brilliant."
• "Staff were attentive and were genuinely happy people."
• "The service was friendly and attentive, without being overbearing."
• "Service was great."

Cons:

• "We experienced very slow service but that appeared to be because of a staffing shortage."
• "The service is below average."
• "Staff seemed so rude and unfriendly. Wouldn't be back."
• "We were both disappointed and the waitress didn't bother asking us how we found the food."
• "I'm sure the food would have been lovely but staff need seriously retrained on how to act with the general public."
• "However being told you had been sat at a rubbish table before we had even seen the table was a bit off putting."
• "The lady who brought the food just said, 'I've only got two hands.'"

Food Quality

Pros:

• "The food was absolutely outstanding, across two different visits."
• "The quality of the dishes was amazing, really impressed."
• "Especially love the cod with cauliflower and raisins."
• "The food is amazing, great flavours, I had scallops to start followed by the best duck I have ever tasted, meltingly tender!"
• "Every dish was perfectly balanced and totally delicious."
• "The food was exquisite. Everything from the soup to the entrees, to the incredible lemon dessert thing!"
• "Food was absolutely delicious!"

Cons:

• "The food was v poor - burrata is half a portion, and cold/fatty lamb served for main."
• "The food was presented nicely... but was very let down by the flavours which were so bland they resembled hospital food."
• "The pork belly was extremely dry."
• "Food a bit tasteless the onion rings had no onion in them...they were onion flavour what a rip off."
• "The most disturbing was the bread that was of very low quality - like school canteen bad."
• "The squid starter was extremely salty."
• "Pavé was plain and the listed flavours didn't come through, pasta was over cooked and fell apart and the mushrooms didn't cut through either."

Atmosphere

Pros:

• "It's a long time since I'd been to No.16 and it's still a great place to eat."
• "Cute looking staff too. Will definitely come back here for the friendliness of the staff and the quality of the food."
• "Great service, nice decorations, not too noisy."
• "It's not just a restaurant; it's an encounter with the city's culinary soul."
• "Great ambiance! Perfect way to celebrate our 33rd wedding anniversary!"
• "A very cozy and comfortable venue."
• "It’s a small space, but the intuitive layout and nice lighting/decor makes the place feel really cosy and special."