Cranside Kitchen Reviews Summary

Food Variety and Quality

Pros:

• "ALL the food (yes, ALL OF IT) was DELICIOUS!"
• "The katsu chicken was generous in its portion and the pumpkin Tonkatsu was also delicious."
• "We shared a fabulous pizza with chips on top, very spicy."
• "The food is good, but the service has let it down in the past for me!"
• "Food was the equivalent of a good takeway and would have got 4 stars, enjoyed it."
• "Food from the Italian restaurant was pretty good."
• "Food was great and loved the experience, will now avoid as I’ve received a parking ticket from the car park."
• "The pizza was one of the best I have ever tasted even in Italy."

Cons:

• "The food was okay. Delivered quickly after spending AGES ordering via the website."
• "The main was fine but the portions were slightly small. No salad with chicken starter."
• "Food was average, pizza was better than the pasta, pasta was very bland."
• "Asian style restaurant...really good food but lack of dessert options after."
• "The food was extremely bland and tasteless."
• "Food was so salty you couldn't eat it. The only thing that was decent was the rice."
• "The gluten free pasta was the only dish I could eat and it was unfortunately horrible, pasta shouldn't be crunchy."
• "Service was great. The pizza was one of the best I have ever tasted even in Italy."

Service

Pros:

• "Friendly staff, it's a bar, restaurant, and a comedy club rolled into one."
• "The service was a little slow but the food was great."
• "The staffs were friendly and helpful."
• "The door staff, who direct you as you enter the building, were very nice, polite and helpful."
• "Staff were lovely & pleasant, they were attentive and we weren't left waiting for any length of time."
• "Was in tonight for drinks and food before Hollywood Vampires gig. Served by Katie who was very knowledgeable."
• "Staff friendly and helpful. Good idea offering different menus so you can have Greek, Italian, Japanese, Chinese etc."
• "The only people who seemed to actually know what they were doing were the Chefs."

Cons:

• "Some staff wear black t-shirts while others wear white t-shirts and look like regular punters."
• "The service was better too! 😊 Hope they continue to make it better. Good location for the Hydro."
• "The service was pretty poor. Ordered a glass of Prosecco and was given a glass that was barely half full."
• "We booked for 17.30 to go see a show at 20.00. We waited for 30 mins until we were asked what we wanted."
• "Came here before a show and we sat upstairs and the atmosphere was amazing. The food was also amazing."
• "We used to always go for food before Cranside took over. We thought we would still give the food here a try."
• "The food was nice, however the restaurants on the website and the restaurants available to order from when in the venue were different."
• "The gluten free pasta was the only dish I could eat and it was unfortunately horrible, pasta shouldn't be crunchy."

Atmosphere and Decor

Pros:

• "Interesting concept. Order everything via app and it comes out when it does."
• "Love that you can order dishes from different menus! We sat on the patio and order a mix of tasty things."
• "Patio was nice and the heaters kept us toasty."
• "Went here just before Christmas and was very impressed with the staff and quality of food."
• "We were a large group and the restaurant was very busy. We were very impressed by the speed of the service."
• "Very nice service. Beautiful site. Music a little bit too loud for my taste but nothing insufferable."
• "Excellent location, parking a few metres away if you can't use public transport."
• "Lively beer garden. Current setup for summer includes bbq pit."

Cons:

• "The decor is not brilliant, seemed like you were on a boat - a cruise liner."
• "The door staff, who direct you as you enter the building, were very nice, polite and helpful."
• "The only negative I would say is that the indoor seating feels a little outdated which I was surprised about."
• "The place looked run down compared to what it was like before and the music was quite loud for being in a restaurant."
• "Came here before a show at the SEC. Overall we were made to feel a burden for wanting to eat there."
• "the atmosphere outside is nice, the staff were a little bit... strange."
• "Understaffed and just not a pleasant atmosphere at all, staff seemed harassed."
• "Nice place to eat and drink outdoors but not Covid safe."