Polgooth Inn Reviews Summary

Food Quality

Pros:

• "Food was lovely and staff prompt and friendly."
• "Good portion sizes and value for money."
• "The food was served extremely quickly and everything was served beautifully and tasted amazing!"
• "We both had the Dirty Burger which was fantastic."
• "The Food was Excellent, the Service top notch and the Ambiance and Decor was Very Nice."
• "The food was delicious, the fresh fish especially good and the sticky toffee pudding was to die for!"
• "Always as ever stunning food."

Cons:

• "I had a caterpillar crawling around my salad."
• "The food was bland, which was very surprising as the reviews were very complimentary."
• "When my wife's vegan burger came it was so dry she couldn't eat it."
• "The brisket was cool and not very tasty and looked unappealing so hardly touched."
• "The burger was dry as was the fish cake."
• "The vegetable spinach lasagna could use much more lasagna - it has literally 3 spinach plants inside."
• "One meal was returned as it did not contain fish, only potato."

Service

Pros:

• "Staff were friendly we were made to feel very welcome."
• "Service was friendly, with attentive and knowledgeable staff and the food was the best we'd found on our week long trip."
• "Service was second to none, super lovely staff!"
• "The staff were very friendly and the service was excellent."
• "The best waiting staff I have had the pleasure of being served by in a long long time, if not ever."
• "Staff great. Price decent. Highly recommended."
• "Staff were friendly and helpful, food was delicious and service was quick."

Cons:

• "Service was slow, with more than one drink order taking 15 minutes or longer."
• "I have been to this pub several times over the last few years but the bar service is appalling."
• "Another person asked for sauces and the reply from the staff members was a very sharp 'what sauces' and honestly it was rude."
• "Not one of them looked up to say goodbye to us, despite our calling out our thanks."
• "Also we checked to see if we had to vacate our table, our waiter told us we could say as long as we liked; only 15 minutes later a waitress told us to leave."
• "It took another 30 minutes of trying to get attention to get a second drink and order a desert with only 15 minutes until we had to leave."
• "Sadly I had to wait a long time for my drink even though they didn't appear particularly busy."

Ambiance and Location

Pros:

• "Beautiful pub in a wonderful countryside location."
• "Scenery - stunning views of the surrounding valley."
• "A lovely warm, cosy pub. Buzzing with families eating and chatting."
• "Traditional Pub, allows dogs inside, ambience is great."
• "The pub garden is quite spacious with some large round tables and some smaller ones dotted about."
• "Fantastic pub, very atmospheric interior great outdoor area too."
• "Relaxing and Cosy local pub."

Cons:

• "The battered rings could use fresh oil - there was quite a fishy oily taste."
• "The toilets could also do with redecorating."
• "Very disappointed there was nothing chocolatey for dessert."
• "Would be 4 star if not for the table of 'friendly locals' on the table between the garden and the restaurant giving a running, and very judgemental, commentary of the out of towners arriving."
• "The pub itself is nice but lacks atmosphere."
• "Portions are very small for the what you pay."
• "The food was absolutely dreadful."

Value for Money

Pros:

• "The bill was very reasonable too, considering how much food/ drink we have."
• "Very generous portions and excellent value."
• "Great food 11 out of 10, great beer and great staff."
• "Both were excellent, and were good value for money."
• "The prices not being out of the ordinary, but the quality and quantity of the meal certainly was."
• "Great food, and a reasonable price - it's not cheap but it's better than average pub food!"
• "Great tasting food, definitely value for money the portions were huge."

Cons:

• "Fish Pie - white fish only, no salmon, prawns, mussels or anything else in it."
• "The Scallops starter was very expensive for 3 scallops and a little sauce."
• "Very expensive now used it for the last 26 years we have been coming to Cornwall 3 to 4 times a week as we used to come down 4 times a year and price had doubled in the last 2 years."
• "For £45 I’d expect much more generous servings of veg and salad at least."
• "The adult food wasn't good value for what was received."
• "However the plate was cold, the very nice meal was cool, and too much gravy."
• "4 people ordered Sunday roast and only got a tiny bowl of veg to share!"