Elena's Spanish Bar & Restaurant Reviews Summary

Service

Pros:

• "The service was impeccable."
• "Service is always excellent."
• "Service from Andrea was efficient and friendly- as ever."
• "Very attentive staff who provided us with great service."
• "Excellent service."
• "Staff very attentive."
• "The staff were amazing too!"

Cons:

• "Expect slow, slow, slow service."
• "Service was a struggle when I stopped in, and really hit or miss depending on who swung by your table."
• "Staff didn't know where to seat us and seemed to forgot we were waiting for our table."
• "Service was slow, really slow."
• "The service poor, 20 minutes to just take our drink order."
• "Service was pretty slow."
• "The service was non existent."

Food Quality

Pros:

• "Our food arrived quickly and hot. The flavors were perfect."
• "The food is amazing, so tasty and fresh ingredients."
• "Everything came out fresh, we had a mix of meats, cheeses and seafood."
• "The food really is excellent."
• "Food really good and would recommend the calamari, tortilla and the Crema Catalana."
• "Genuine Spanish food made by genuine Spanish chefs. Absolutely delicious."
• "The food was always very authentic and exceptionally tasty."

Cons:

• "Food was very oily, I sent one course back and ordered something else as my husband and I could not face eating through it."
• "Bland and tasteless nothing Spanish about flavours."
• "Your typical British style tapas, chunky chips with a tomato style sauce served as 'patatas bravas'."
• "The food was ordinary and overpriced."
• "The food is just okay tasting but somewhat overpriced."
• "The croquetas disappointed me, they weren't flavourful and felt a bit dry, starchy even."
• "The food was really bland and underwhelming."

Atmosphere

Pros:

• "It’s just such a nice place to sit and chat and the music is different, and all the better for it."
• "All in all a nice time and the atmosphere was lovely."
• "Cosy atmosphere."
• "Very relaxed atmosphere too and nice staff who I think were all Spanish."
• "Authentic tapas and great atmosphere with frequent Spanish musicians."
• "They had live music and the atmosphere was brilliant."
• "Great food and live music in a relaxed atmosphere."

Cons:

• "It created an awkward atmosphere."
• "Then there was no music on no atmosphere but staff shouting chatting laughing from the bar to the kitchen."
• "And the place is lit up like a operating theatre. So bright it kills the atmosphere."
• "Atmosphere provided by a very drunk customer, one dish forgotten and took 30 minutes to arrive."
• "The acustics are quite bad inside...noisy, so I try only to go when we can sit outside."
• "While the food was tasty, unfortunately the experience was really ruined by fruit flies floating around us all night."
• "Not a pleasant dining experience to see waiting staff overworked and stressed."

Staff Attitude

Pros:

• "Prices are reasonable and the staff are all friendly and helpful."
• "The girls working there are so welcoming and nice."
• "The staff were all so kind and attentive."
• "The staff were very friendly."
• "The staff were very welcoming and helpful."
• "Staff really friendly. We will definitely be back."
• "Firstly the staff were lovely, guy with long blonde hair was very attentive."

Cons:

• "I tried to talk to the manager, but we are rejected to see the manager."
• "The stuff is very rude to us."
• "Me and my sister felt like staff were avoiding our table they never asked if our meal was OK or if we would like another drink."
• "Heard assistant manager who did practically nothing lying to customers."
• "The waiting staff are so rushed off their feet it severely impacted on service."
• "Servers didn’t seem overly interested in customers as everything took an age."
• "Waitress needs to find s smile."

Value for Money

Pros:

• "Great service, yummy food for good prices."
• "Good portion sizes and very reasonable alcohol prices."
• "Overall it was fantastic value for money."
• "Price for the choice and quality was very good."
• "Three full plates + dessert for a tenner and good gluten free options WITHOUT a surcharge."
• "I don’t know of another restaurant in Glasgow that is so friendly and has such great food at a perfectly reasonable price."
• "Lovely food served to us today, large portions £10 for 3 tapas excellent food."

Cons:

• "Prices were a bit above average in my view."
• "I do feel the portion sizes vs value for money wasn't overly great."
• "Overpriced and mediocre."
• "Very overpriced for what is in reality very average tapas and poor service."
• "If it wasn't for the eat out scheme I would have been appalled to have spent so much on such a terrible dinner and experience."
• "Generally not good for the price point."
• "He does not think it was worth the £15×32 per head."

Facility Cleanliness

Pros:

• "Everywhere seemed clean and tidy."
• "It’s a unique little place with lovely outdoor seating."
• "The outside seating area was blooming full of flowers and hanging baskets!"
• "Decor here is light, airy and relaxed, neither rustic nor brash modern, a bit like being near the sea."
• "The restaurant has a great vibe and the staff are welcoming and efficient."

Cons:

• "Tables were getting left dirty for up to 30-40 mins after customers left."
• "The restaurant is dirty and tables left for long periods after folks had left."