Cup Tea Lounge Glasgow Reviews Summary

Service

Pros:

• "First class service by very friendly, helpful staff."
• "Staff are attentive and friendly."
• "Staff were very attentive, with excellent customer service."
• "The staff were very helpful & friendly."
• "Fantastic service from all the staff."
• "Staff are just fabulous, so friendly and just the right amount of attentive."
• "Our waitress, the bartender and the chef who presented us with dessert were all really helpful and friendly."

Cons:

• "Took a while to serve us."
• "It was very busy but we were the only table and the only coloured people who had to keep getting up and asking for basics."
• "Service was slow. Waited ages for the bill."
• "Service not great either."
• "Service was very slow although the staff were friendly."
• "Waited 30 minutes for our dirty plates to be cleared."
• "The worst service ever received! Disrespectful waitress."

Atmosphere & Decor

Pros:

• "Possibly, Glasgow's most exquisite interior. A Victorian bank, I believe. Ornate tiling throughout."
• "Omg! This beautiful, elegant, cozy Tea Lounge is spectacular."
• "The interior is beautiful, it has a classy 1930's esq feel."
• "Very authenitic decor it was like being transported into the 18th centry with all the original wall coverings and floors."
• "Inside the Victorian tiled decor is breathtaking!"
• "Beautiful surroundings."
• "The tearoom itself is beautifully decorated."

Cons:

• "The decor is unusual. Such a beautiful building inside, but needs an interior designer to highlight this and show off the opulence of the victorian tiles, pillars etc."
• "The Lounge looks the part, but the cakes we got 4 years ago were stale and not what you'd expect from the grand venue."
• "Some glasses were not clean and cups and cutlery missing, had to request a couple of times for these, and even then we didn't get some of them."
• "The cups were rather stained and dirty... we used scratched it off and gave it a wee wipe."
• "Only disappointment were the toilets being a long trek down a lot of steps. Not very good for a disabled person, me!"
• "We were crammed in like sardines!"
• "The tiny scones were tasteless, thank goodness for the cream and jam, I've had tastier scones from the pound shop."

Food & Drink

Pros:

• "Slider rolls with Lorne sausage and black pudding & croissants with bacon, along with scones & pastries, not forgetting the unlimited tea & coffee."
• "A beautiful tea room with a wide selection of teas and good coffees and hot chocolates."
• "Food was amaaazing, drinks were lovely and there was such a variety to choose from."
• "The afternoon tea is plentiful, well presented and tasted lovely."
• "Ordered Champagne Afternoon Tea for my wife, and the dairy free tea for me. It was fantastic, every bit was tasty, and there was a lot for the price."
• "It offers a wide varieties of teas. The dessert is good and the sandwiches are nice as well. Most important is that they offer vegetarian menu!!!"
• "Food was very tasty and fresh, great selection."

Cons:

• "I felt humiliated and totally scammed. If anybody receives these emails please double check this company aren't trying to con you out of your hard earned money for a mediocre afternoon tea."
• "Afternoon tea all rolls no sandwiches. Fillings cream cheese and others were paste like."
• "Stopped by here for a quick brunch and got Eggs Royale and Eggs Benedict. They were alright but a bit basic and a bit bland so -1 star."
• "Scones a bit dry."
• "Cake selection ok but nothing special."
• "Food was a bit disappointing as the bacon and sausage wasn't quite the quality I had expected."
• "Food and cakes were disappointing. Cakes were dry and sandwiches were poor."

Value

Pros:

• "Great value."
• "We had a voucher so it was well worth it, if not it would have been a little expensive for what we got."
• "Afternoon tea is great value for money and of course you have to upgrade it for a cocktail too!"
• "Enjoyed afternoon tea with a Halloween twist. Great value for what you get and being able to try as many teas / coffees at no extra cost is a bonus."
• "We found this to be very good value for the price!"
• "GREAT value."
• "Good pricing."

Cons:

• "For £48 for two I had to knock off another star because it is absolutely not worth that kind of price."
• "Quite expensive for what you were served and a crying baby throughout the experience did not make the day any better."
• "Prices are way above compared to quality they offer."
• "It was very expensive for very mediocre food. I had to ask 5 times for my drink."
• "However a good price for afternoon tea considering central location."
• "Then instead of £20.. It was £29 no even any alcohol..queried the price and there had been a mistake on the website."
• "Afternoon tea was bland/dry and compared with other afternoon teas I would have said this was 3/5 stars."