Maki & Ramen Reviews Summary

Food Quality

Pros:

• "Everything in the bowl was cooked perfectly."
• "The pork served in the broth is incredibly soft and almost melts in your mouth."
• "The black garlic tonkotsu ramen worth every penny."
• "The ramen and chicken gyoza were also perfect."
• "The pork, the soup, the noodles, the egg. Can’t find anything for deductions of the marks for the food."
• "The broth is flavorful and mixes really well with the spring onions."
• "The ramen was spicy, rich, & filling."
• "Absolutely amazing, fresh food like nothing I’ve ever tasted before."

Cons:

• "The pork belly to my friend who said it tasted slightly rubbery and not how it should."
• "The chicken teriyaki is also not as expected, although it is one of their recommendations."
• "The only negative point (but not a big deal) was a not attentive service."
• "The ramen itself was bland and the chicken was overcooked."
• "The sushi was good, but the ramen just average."
• "The ramen at this place is beyond measure."
• "Unfortunately the day we went they didn’t have a huge chunk of the items on the menu available."
• "The vegan ramen options here are not very nice."

Service

Pros:

• "Service was great and it’s a light/airy place to sit and enjoy great sushi."
• "The staff are super friendly and efficient."
• "The staff was super nice and the ramen was good."
• "The service was quick but not rushed."
• "The team were nothing but lovely, the food was delightful."
• "Staff very attentive and Callum (our server) had great chat!"
• "Exceptional service from the young lady with red hair and glasses."
• "Staff are really nice, helpful and engage with you beyond just asking for your order."

Cons:

• "We told staff immediately and we were offered our meal on the house but I don't believe that's suitable compensation for what could've been a serious choking hazard."
• "After waiting for 30 minutes, I didn’t receive my order."
• "When one of the waiters was cleaning the table beside mine he sprayed the disinfectant spray way too high and a lot of it ended up on my table and food."
• "Had to wait for about 20/30 minutes before being seated (on a Tuesday night)."
• "I had a word with the server, who got their manager. They were both so kind and understanding, offering alternatives immediately, and replacing my dish free of charge."
• "After a disappointing first visit were my food was cold, we decided we would give it another go and come for lunch today."
• "Terrible service. After waiting for 30 minutes, I didn’t receive my order."
• "Unfortunately the service at the Glasgow one was just a bit poor, had to ask for one of the sides, had to ask for the bill."