Skimmington Castle Reviews Summary

Category: Pub Reigate

Address: Bonnys Rd, Reigate, RH2 8RL, United Kingdom

Phone: +441737243100

Rating: 4.5
based on 169 reviews.

Food Quality

Pros:

  • "The food was fantastic the service was amazing."
  • "The food is always great."
  • "However the service and standard of food was above excellent and my admiration for the service Is well 'Thankyou'."
  • "Wow! Skimmington Castle certainly looked after us yesterday... amazing good quality food."
  • "We both had the Prawn and crayfish salad, which was delicious and had plenty of seafood."
  • "The food is amazing, fresh and homemade."
  • "Food quality was excellent."

Cons:

  • "Meals were ok but two of us were very unwell the next day."
  • "The food made us all ill. The potatoes were roasted from frozen potatoes. Hence they were disgusting."
  • "The food was fairly pricey but edible, if a little on the burnt side."
  • "Visited today at 5pm. Unable to get chicken roast but the alternative minimal choice decided on scampi and chips definitely from Iceland poor quality chips and peas half cooked."
  • "The fish on the fish and chips were also really dark in colour, possible fried in dirty oil!?"
  • "I had the pan fried bream. Its skin was full of bones and the potatoes were undercooked."
  • "Our main meals were not to the usual high standard."

Service

Pros:

  • "I am going to start with your waitress Cathy, what a credit to the publican... such a warm and friendly person, nothing was too much trouble."
  • "Been several times and always great service and food."
  • "Great atmosphere and service, outside there's a phenomenal walking area with lots of winding pathways."
  • "Lovely country pub with great food and friendly staff. Rustic and welcoming."
  • "Service was excellent, everything was handled professionally and everyone was made to feel safe."
  • "Fantastic! Great food, brilliant staff (our server, Ellie, was a delight!), generous portions and dog friendly too."
  • "The staff were very accommodating, the food was lush and it was a perfect re introduction to 'going out'."

Cons:

  • "Staff seem a bit stressed and can be short."
  • "Unfortunately the online system used isn't really working and doesn't help them to be efficient and order in time."
  • "Our table had to wait 40 minutes or so until our food was served, and then my order, a vegetarian meal, came with ham in it and had to be returned."
  • "Openly hostile, having purchased drinks my family and I were told we could not sit down to drink them as the tables were fully booked for lunch."
  • "Staff are rude, but, especially the male manager with greasy hair."
  • "On walking in I was completely ignored by the young man and woman behind the bar."
  • "The food was good, but to be asked to up and move table as we finished our main course so they could fit a party of six in was unprofessional and embarrassing."

Atmosphere & Setting

Pros:

  • "Lovely setting. We sat outside at lunchtime."
  • "The beer garden was stunning."
  • "Undoubtedly one of the Finest hidden away country pubs in the South East of England (Surrey)."
  • "A hidden gem of a pub set in the middle of Reigate Heath."
  • "Lovely cosy atmosphere with great character and friendly faces!"
  • "Beautiful setting on the heath away from main roads."
  • "Lovely classic old English pub. Beautiful inside and out."

Cons:

  • "Why only one star for atmosphere? This is due to very unwelcome wasps."
  • "Winter can get rather cramped with lots of people."
  • "Gets really crowded on any sunny weekend."
  • "Sadly the Garden Centre appears not to have survived lockdown."
  • "The table we were allocated near the fire was alongside a rowdy group of men. We couldn't hear ourselves speak so had to move to a side bar."
  • "Really disappointed service was terrible food was below average seem to treat regular customers different to new."
  • "Sadly the landlady was rude and abnoxious to our table and the other table adjacent - and that ruined the visit."

Value for Money

Pros:

  • "Three adult meals with drinks came to £40, the portion size was enormous."
  • "Foods great and priced super fair!"
  • "Food was excellent, a little out of our price range but lovely to go for a treat."
  • "For £19 for a beef roast it's slightly on the higher end for a roast, but as you get unlimited roast potato's and cauliflower cheese included in the price, plus plenty of meat I think the price point is fair."
  • "Chicken nuggets & chips for kids at just £7 but……these are chicken breast battered nuggets with homemade Chucky chips - there are not many pubs left the make there on chips."
  • "Food delicious and service with a smile."
  • "Food was excellent - great portions and good value and presentation was tip top."

Cons:

  • "Very disappointed. Found the food overpriced."
  • "The food was fairly pricey but edible, if a little on the burnt side."
  • "I paid far too much for an average pasta dish that claimed to contain wild mushrooms, garlic and white wine but I couldn't taste the garlic or white wine and the mushrooms were plain old button mushrooms."
  • "Big disappointment was the puddings. Extremely expensive and not good."
  • "I do feel we overpaid for what we received which was Cafe standard."
  • "Stopped by at this pub after seeing good online reviews, and as it’s on the path of a circular walk nearby. But I have to say, we were very disappointed with the service and the food was not spectacular and overpriced."
  • "Found the food overpriced."

Accessibility & Accommodation

Pros:

  • "For me, what sets this place apart is quite how dog-friendly they are."
  • "It’s dog friendly too."
  • "Dogs allowed inside & out which is lovely."
  • "Lovely lunch and really dog friendly. Plenty of fresh clean water for the dogs, lots of pups enjoying the sunshine and the pub is really relaxed and welcoming."
  • "Dogs welcome, friendly staff, nice cold cider, and always a great meal!"
  • "Nice outside seating area and also an undercover garden when the weather isn't so good."
  • "It's a great place to stop for an ale if you're walking along the Greensand Way as well."

Cons:

  • "No reasonable adjustments for people with disabilities even when you ask."
  • "No effort at all to make provisions so basically, they ignore the Equality Act."
  • "Not suitable for disabled people as lots of steps from car park."
  • "I do not like the fact that dogs were permitted in the dining room."
  • "Staff should not be working in a customer facing environment."
  • "Waited an hour between starters and main course and then all of the main meals served at different times to our party of 6!"
  • "New drinks ordering queuing system is ridiculous."

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