Address: Rouken Glen Rd, Glasgow, G46 7JL, United Kingdom
Phone: +441416200566
Rating: 4.6
based on 229 reviews.
Park Experience
Pros:
"A lovely park to spend a lengthy part of the day in. It is clean, surrounded by nature, offers areas where children can freely play."
"New play park that's been completed is great for kids and adults and noticed a swing for kids in wheel chairs."
"Fabulous park with great Glen walks and beautiful waterfalls."
"It's immaculately maintained and the various sections are extensive."
"Great massive park with large kids play area- fully accessible for all."
"Brilliant play park. Took my toddler and he loved it, especially when you add in the excitement of seeing ducks and swans at the pond."
"Beautiful Massive park, walk ya dugs, eat ice cream watch your children play on the top notch adventure play area."
Cons:
"Nice park for a stroll. Pitty about the empty cans lying around and the pond is full os alge."
"The only flaw being that someone hadn't picked up their dog poo and our wee grandson ended up with it all over his sandal and foot :-("
"Sadly some dog owners don't show it much respect and leave dog waste around so watch out for that."
"Covered in dog poo. Little one got dog poo all over her hands from the climbing frame."
"Went to the park today to find it destroyed by the music festival was very disappointed in the total mess of the place."
"I have been going to the park for years but for awhile now cars 4x4s and vans have been parking on the grass near the garden centre and they couldn't care less about children and adults sitting there."
"Gorgeous park ruined only by the unfriendliness to dogs at the boaters cafe, outdoor area chained up meaning we can't sit outside and keep an eye on our dogs."
Cafe and Food
Pros:
"The food in the cafe is good overall."
"Not to mention the cakes in the boat cafe!!"
"The coffee was fine and for once we did without scones as we’d had one earlier elsewhere."
"The food is amazing the service is 10/10."
"Boathouse cafe serves good food with amazing service and choice!"
"The cakes look really tasty."
"The Boat House has a very varied menu including all day breakfast and delicious ice cream."
Cons:
"The cafe wasn't great. The toasties were luke warm, and the chips were very greasy."
"Visited the cafe today and to say it was daylight robbery was an understatement!"
"Breakfast in the restaurant is terrible."
"I really like going here but the cafe is getting worse…Staff don’t listen!"
"Forth Valley Scone Rangers’ last visit to Rouken Glen cafe was something of a disaster thanks mainly to a huge queue and a long wait for service."
"The cafe service was chaotic, I ended up complaining after noticing the bag of crisps we were sold was more than 4 weeks out of date."
"However, although comfortably furnished, the cafe is very dark except for the tables beside the window."
Parking and Accessibility
Pros:
"Park is lovely and situated conveniently. Lot of car parking spaces."
"Plenty of parking."
"Lots of parking."
"There is big free car parking in front of the garden centre."
"Food places, great parking, good transport links but the best part is the walking paths."
"Garden centre has a large selection of products from plants to garden ornaments and furniture, nice large restaurant with outside eating area, plenty of parking and not forgetting friendly and efficient staff."
"Superb garden centre Lots of parking Hugh selection of gifts."
Cons:
"However the parkings abit of a nightmare!!"
"It's a nightmare I've made so many complaints to the parks staff they can't do anything so they put me on to there bosses who are meant to get back to me but they don't."
"Parking can be problematic at weekends, especially if the weather is good."
"Watch out for those really busy days when you have to park on grass."
"Great park with a variety of facilities. A little unclear on how to get to the main parking area and finding our way around the park/back to where we had parked."
Staff and Customer Service
Pros:
"Very helpful friendly staff. Lovely place to shop in."
"The garden shop is such a lovely place to be with customer focused staff."
"Brilliant restaurant with lovely well mannered staff!"
"Young staff helping to pack your bag were very helpful and pleasant."
"Staff friendly and helpful too."
"The staff are very friendly."
Cons:
"Really stuffy indoors and severe lack of staff at tills."
"Not sure if this was just a one off but checkout staff very curt."
"I asked the girl at the checkout where to leave my trolley and that question threw her completely."
"The garden centre was fine, but middle-aged woman on the checkout till was extremely rude."