Element Reviews Summary

Service

Pros:

• "Service was very good staff very friendly."
• "The waitress was really friendly and welcoming."
• "Staff were all very friendly especially the manageress who was very chatty and happy at her work."
• "Thank you Jack for being informative and a great server. 5 stars all around."
• "The servers were fantastic and very nice."
• "Staff were friendly and good service."
• "All the staff are really friendly and can't do enough for you."

Cons:

• "Very poor service and staff seemed to imply it was our fault and were not exactly apologetic."
• "It took them nearly 40 minutes to serve our group three sandwiches."
• "Just walked out of the place on evening of July, 8th, 2018, after not be served for over ten minutes after being seated."
• "Lunch never turned up! order got lost? clearly understaffed never once was approached to ask how things were.. we sat there for an hour before we had to ask where our food was."
• "We ordered food, and just thought service was slow due to it being busy but after watching people arrive, have food and leave before we had been served, I asked where our food was."
• "Good cocktails, nice barmen but we waited to be seated for the restaurant for more than 1hour instead of the 30min announced."
• "Shocking service, wouldn’t recommend. Spend your money elsewhere."

Atmosphere

Pros:

• "This place was exceptionally cozy."
• "Really enjoyed the ambiance inside, who ever did the design has a great sense of space."
• "Perfect to hang out with friends or go for a date."
• "As we entered, it looked rather a small little bar, but actually it is quite big and a very nice and cosy place."
• "Very pleasantly surprised by the quality of the food."
• "The combination of a lovely atmosphere and decoration makes the place very cozy, sit back and relax in one of the gorgeous armchairs while enjoying a nice cocktail and thoughtfully crafted appetizers."
• "Was greeted by a chilled out and modern vibe."

Cons:

• "We couldn’t hear each other over the obnoxiously loud music."
• "The background music was also too loud to hear the table conversation."
• "The music was REALLY loud pop music for 3 in the afternoon with a small amount of patrons inside."
• "Music was a decent volume but they should mix up the genre during the evening as it was stuck on rap for our visit."
• "Not happy with 2 guys touching each other up in front of us and one of them pulling his pants down."
• "Scoring less as it was far too hot in the restaurant and it made the party I was with feel very uncomfortable."
• "The 'roasted vegetables' were rock solid, we only got 2 whole roast potatoes each! Very disappointed, still hungry afterwards."

Food Quality

Pros:

• "The perfect place to be! The quality, the freshness and the look of the food and drinks are outstanding."
• "The steak and ale pie is absolutely world class at element."
• "The live music was great and the food was tasty and served in great portions."
• "We all found our food to be very delicious, the portion size was very good and fairly priced."
• "Found the place whilst walking along the back streets, the food is amazing."
• "Food was lovely and decent sized portions."
• "The food was amazing the Cullan Skink, Sunday Roast, Chicken Balmoral and Steak were delicious."

Cons:

• "The chicken had run out by 2pm and there was no veggie option."
• "The food was just over spiced, the only thing I could taste was pepper."
• "The burger they served up was low quality, economy burger which was ashame."
• "The meal wasn't nice at all the chips was grotty."
• "If you like overpriced Costco waffles with spicy frozen chicken go for it."
• "Yorkshire pudding & roast potatoes from frozen, gravy thin & tasteless."
• "The burger was very good, however everything else that was ordered was very disappointing."