Hettie's Tea Rooms Reviews Summary

Food Quality

Pros:

• "Food delicious and served beautifully, cakes amazing."
• "The food is good, especially the cheese scones and carrot cake."
• "The chocolate cake was big, soft moist and delicious."
• "Really good value and ABSOLUTELY DELICIOUS! Really fresh, creamy and flavourable!"
• "Sandwiches were awesome and scones extremely tasty."
• "The food was amazing, highly recommend the cheesecake with the ice cream."
• "The food was delicious, incredibly tasty 😋."

Cons:

• "The tea was so weak they must be rationing the it. The scone wasn’t much better."
• "Also really expensive for what you get, sandwich £8,95, panini £9,95."
• "Over-rated, we went for lunch and it was busy but not full, service was slow."
• "The food is strictly okeyish nothing special at all."
• "The tea and scones ordered were not worth the money."
• "I had coronation chicken which lacked any taste followed by carrot cake. Any carrot in the cake was smothered by the sickly icing."
• "The only vegan option on the menu was an incredibly dry piece of chocolate cake."

Service

Pros:

• "They provided such friendly and attentive service and made us feel very welcome."
• "Staff were super friendly."
• "Staff were so lovely and made you feel welcome."
• "Friendly Staff, rather quick service considering the fact that it was quite busy."
• "Absolutely amazing, the service was very quick even though there's a lot of customers."
• "The staff are so pleasant, efficient and friendly."
• "The staff is very helpful, welcoming and warm."

Cons:

• "Unfortunately the service was disappointing with a rude unfriendly waitress with hair tied back and glasses who I was told was the owner."
• "The service was terrible! It felt like the staff were begrudgingly serving us."
• "Service was slow."
• "Waitresses were a bit off hand and we had to ask several times for them to complete our order."
• "The biggest issue was that the service was incredibly slow."
• "The girl that served us was very unpleasant and when we complained as we paid the lady on the till just laughed."
• "The food was decent, but the service was terrible!"

Atmosphere

Pros:

• "The place has a great atmosphere, lovely background music, very positive vibes coming from the place!"
• "What a fun colorful place."
• "Great place to visit and experience a very authentic tea room."
• "The decor is eclectic with black and white wallpaper accented by teal and pink. So cool."
• "This was such a lovely quaint tearoom."
• "The atmosphere is so artistic, many amazing paintings, even on the walls."
• "Gorgeously decorated, stands out on the street!"

Cons:

• "However it turned out there was no separate menu and nothing was marked on the menu either which is disappointing meaning we have to ask staff what options are available."
• "The loo was a singular unisex toilet which could have been cleaner!!"
• "If I had one small criticism it was that 2 of the LED spotlights in the living room weren't working."
• "However if you pay with a card the machines screen is dominated by your choices of tipping percentages."
• "Unfortunately the quirky nature of the tea rooms feels like it has been lost."
• "Can become crowded here and there might be some queuing if you want to dine in and not take away."
• "Busy in particular during the holiday season which due to its own success can mean a wait for a table."

Value

Pros:

• "Not very cheap but definitely worth it, and enough to feel full."
• "Very reasonable price too."
• "The menu had a lovely selection with the option of a lunch and cake combo which was great value."
• "Nice coffee too and reasonably priced."
• "Food was beyond amazing, prices reasonable."
• "Walked in and was welcomed by such friendly staff, great price for product!"
• "Good value for money, needs further visits."

Cons:

• "Had a coronation chicken panini, a fruit scone and a coke for £16,90. Not very cheap."
• "Also really expensive for what you get, sandwich £8,95, panini £9,95."
• "The tea and scones ordered were not worth the money."
• "I thought when I seen the menu the cakes were on the pricey side."
• "Slightly pricey though @ £20. plus for 2 pax with coffee for one."
• "At £8.90 for a hummus panini with salad and crisps I personally feel this is quite expensive."
• "It is £40 (for 2) for the tea, you pick your own sandwich fillers."