"Brilliant service and friendly attitude from all staff."
"Always very friendly service!"
"Polite, friendly and very welcoming staff on arrival to the garage."
"Everyone was really friendly, the price was good."
"The staff were really good at keeping me informed of what work was needed and costs involved."
"Everyone I interacted with was incredibly kind and helpful."
"Very friendly and welcoming. Service all done for another year and AJH Automotive will now be my regular garage for any work."
"Friendly, helpful, trustworthy and wont rip you off."
Cons:
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Communication and Transparency
Pros:
"I was sent a video assessment of the car, with commentary."
"Completely up front, sent a video of work required."
"Sent me a video of the diagnostic work, a proper breakdown of parts and labour plus an itemised invoice."
"They sent me a video showing where the problem was."
"I was particularly impressed with the video sent and an update on my cars mot."
"I received a video with some recommendations and advice once it was ready."
"Sent a nice short video talking through any observations."
"Great communication, managed to update me on all aspects of the MOT and service using video footage too."
Cons:
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Quality of Service
Pros:
"Absolutely first class service from this garage from beginning to end."
"Fantastic service from AJH! Fitted me in straight away over a weekend to diagnose a fault with my BMW."
"Shaun thoroughly inspected my van and quickly identified the problem."
"Excellent service. Car brake line started leaking on a weekend, lost my brakes close by."
"AJH managed to diagnose it, repair my car and have it ready for collection the same day."
"The kind of friendly, cheery honest mechanic everyone's looking for but have never found."
"A great repair centre. Friendly, helpful, trustworthy and wont rip you off."
"Alistair was friendly and professional. MOT and service was done quickly and had my car back by lunch time."
Cons:
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Emergency and Timely Services
Pros:
"Was fixed within the day and they've made sure it won't happen again too."
"The guys at AJH are brilliant, had been having problems with my car that other places had failed to diagnose."
"The best service. Job done so quickly which was vital as a community nurse who needs the car."
"They helped in every way possible to be back on the road for a major breakdown that involved boost pipe and dpf works + chipping."
"I had an emergency with a bonnet catch that wouldn't close. Alistair solved the problem very quickly."
"Car broke down
when we were just about to drive to Leicester. We drove in with no appointment and AJH identified the problem, ordered the new part and had us back on the road in less than an hour."
"The owner of the garage had an old Land Rover up on the ramp for me to check that the chassis was okay before I bought it."
"Excellent service, helped me out massively when I needed a starter motor ASAP."
Cons:
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Professionalism and Expertise
Pros:
"Alistair and the team look after our cars, they are very good at what they do, they provide videos to show you what needs doing as maintenance."
"With an old car, all you ever want is an honest opinion from a professional. Alastair gave just that."
"Very professional and competent lads."
"They assessed the problems and previous work on the car, explained what needed to be done and resolved it."
"I've used Alistair for years now, well before he opened AJH Automotive and have continued to do so ever since."
"A very professionally run garage."
"They have done an excellent job. All the workers are so lovely would definitely recommend."
"I had been waiting for a replacement part for my engine for a week, due to a shortage nationwide. AJH Automotive who arranged a tow truck without a second thought and squeezed me in that day!"