Bridge Inn Reviews Summary

Atmosphere & Decor

Pros:

• "Nice warm atmosphere."
• "Amazing traditional decor, so much to admire."
• "A hidden gem in a hidden gem."
• "Lovely warm atmosphere. Staff always friendly and attentive."
• "This is our local with a fantastic atmosphere."
• "Lovely, old-fashioned pub which could be fantastic."
• "Nice welcoming local pub."

Cons:

• "Then we were taken into the bar to eat right under the loud speaker."
• "The loud music was too much, even for a music lover like me!"
• "The atmosphere within the room was non existent."
• "So disappointed in the new out door seating area, over grown with weeds and trash."

Service

Pros:

• "Throughout our meal Jorja, Kerry and Louise provided excellent service and we will definitely be going back."
• "Two members of staff that really stood out to me with their fab service and friendly faces are Amy and Cherline."
• "Always attentive and friendly service with a smile."
• "Customer service fantastic, nothing was too much trouble."
• "Staff were really friendly."
• "Staff speedy and friendly."
• "Jack was very welcoming and shown us around when checking in, great service again from Jack for dinner and lovely breakfast from Shanny and Phoebe."

Cons:

• "Staff were very sercastic."
• "Unacceptable that the manager did not come in person."
• "Service is useless, and if they’ve actually got what you want to order it takes an age to reach your table, that’s assuming they’ve even remembered your order."
• "The service was terrible staff more interested in their phone."
• "Not very well run at all, would have been quicker to tell people what was on the menu rather than what wasn't."
• "The server, whilst pleasant enough, was ineffective when asked where the food was or in offering further drinks."
• "This is the worst service I have ever seen! The waiters are rude and don't want to work."

Food Quality

Pros:

• "Food was amazing too!"
• "I can honestly say the food has been lovely, always piping hot and served with a smile."
• "These wings were the best we have ever eaten and the other food was amazing as well."
• "Food was lovely and very good value for money."
• "Food was great, which is the most important thing, and had no problems whatsoever."
• "The food winner was the steak pie which was stuffed with meat and a delicious crust and came with an extra jug of gravy."
• "The food was brilliant."

Cons:

• "The Main meal was a veggie burger the bun was completely dried out so didn’t eat."
• "Think they need a new Chef.. Fish is terrible just a pile of batter."
• "Food was OK, however lasagne was served looking like a shrivelled piece of leather."
• "The roast potatoes were actually black and rock hard."
• "Food came out cold, chicken burger was over cooked, halloumi was served with wrong sauce on it and was also cold."
• "The Tacos were probably made a few days before they were served to us."
• "The food was awful. Don’t normally write these kinds of reviews, but my chicken and chips was the most beige plate I’d ever seen."

Facilities & Cleanliness

Pros:

• "Great restaurant and bar. Plenty of parking if you are visiting with the family and friends."
• "The rooms were a bit dated and rough around the edges but other than that very clean and comfy."
• "Spotless large clean rooms, very warm."
• "The cleanliness is obvious as soon as you walk in."
• "Everywhere is clean and tidy."
• "Staff are on point with covid restrictions and the cleanliness was excellent."
• "The room was clean, had a good sized tv and the bed was super comfy."

Cons:

• "Disabled toilet was a disappointment - the door would not close, never mind lock!"
• "The ladies toilets could do with an upgrade very dated & out of 3 cubicles only 1 was working."
• "The room was absolutely riddled with damp."
• "Sadly very disorganised and we left without a meal."
• "The restaurant was lovely.. but also dirty."
• "Looking for a plug next to the bed so I pulled back the bedside tables which revealed a lot of dirt."
• "Very nice clean place, but the water pressure needs attention, as you would be better having a bath than a shower."