Merchant Glasgow Reviews Summary

Atmosphere

Pros:

• "Great pub for a couple drinks, to watch some sports, and enjoy the atmosphere."
• "Really friendly atmosphere, nice food."
• "Visited The Merchant on Saturday night with a large group of work colleagues for a pre Christmas lunch, great atmosphere, food was lovely and loads of it, staff were all fab especially Amanda who looked after us all, great customer service all round."
• "Atmosphere was good."
• "Best atmosphere I’ve experienced in a Glasgow pub for a long time!"
• "The atmosphere was great."
• "Great atmosphere!"

Cons:

• "Felt it lacked a bit in atmosphere or would have got more stars."
• "Not keen as it felt like a pub but then had dance music and lights as if it couldn't decide. Not able to chat except to person directly beside me and even that was hard work."
• "The thing that really let it down was the fact that our party was seated at a reserved table which was uncomfortably cold due to the air conditioning."
• "It is a bit too noisy, even for a pub."
• "Music got turned up to a ridiculous level at one point."
• "Unfortunately, the music was so loud you had to shout to have a conversation."
• "He was extremely rude and said he is here to entertain people, so it's his job to keep the music at that level.. then he actually turned it up!"

Service

Pros:

• "All the staff were incredibly friendly and helpful."
• "Staff were friendly."
• "Was served by Cate, she was very pleasant and well mannered."
• "Visited the Merchant tonight and was served by Jamie who was very informative and went out of his way to make us feel welcome."
• "Staff very friendly and helpful with suggestion of where to go afterwards."
• "Staff were friendly and on both my visits offered me another pint of what I was drinking."
• "The staff was fantastic and the place just made us extremely comfortable."

Cons:

• "Stood at the door waiting to been seen. 😞 nobody. Sat at a table nobody came and asked if we wanted drinks or ready to order."
• "The bartender looked at and made eye contact with my wife, then immediately turned around and walked away."
• "Bar staff wouldn't even acknowledge me."
• "We were rudely approached by a staff member indicating that we needed to order mains for the children to be permitted."
• "The service can be a little slow especially at the weekend."
• "Despite it being reasonably quiet still waited 10 minutes before being served."
• "Service slow, no one to be seen at times."

Food & Drink

Pros:

• "Some beers can be a little expensive but you're paying for genuine craft beers so it's justified if that's what you're looking to drink."
• "That's a very nice Scottish pub, where you can eat and drink some typical food."
• "Good selection of drinks and bottles... Prices are reasonable and nice menu with quick service."
• "Food was good, drinks reasonably priced."
• "Food and cocktails spot on."
• "The foods delicious & the a cocktail go down well."
• "Food is excellent. Recommend the steak pie."