German Doner Kebab Reviews Summary

Food Quality

Pros:

• "Their food is delicious and tasty."
• "The food came few minutes, after ordering. The foot portion is very generous. The meat is juicy, flavourful and delicious."
• "Really hit the spot right after a 10 hr flight. Crispy high quality bread, great value/quantity for the price, and good sauces & flavor throughout."
• "Doner meat was deliciously nice."
• "The meal was so delicious and I was impressed by their hospitality."
• "Food is absolutely amazing. Well cooked, tender and juicy."
• "The food is delicious, especially the high-quality doner meat."

Cons:

• "They literally only had chips and salad and only 2 pieces of doner meat on each box."
• "Very inconsistent, dry meat, slow service, bad customer service, way too many employees who seem overwhelmed while the place is almost empty."
• "More salad than meat even tho I paid for extra meat."
• "No flavour whatsoever. Meat was bland."
• "everything was bland and dry"
• "The meat wasn't warm enough."
• "The meat doner was very dry. The chicken doner was burnt, not tasty."

Service

Pros:

• "Very polite management special mister MEHRAN which was very helpful with me."
• "The manager went out of his way to help us with a wrong order we made on ubereats."
• "The staff are friendly, welcoming, sociable, punctual, attentive, understanding, well mannered, professional and respectful."
• "Good customer service, quick response, and lovely staff."
• "The service was great here, especially a waiter named harriffa who welcomed with a warm smile that made us feel welcomed into the restaurant."
• "Great ambience, excellent customer services. Staff is polite and always ready to listen and help."
• "Staff were wonderfully helpful and polite in suggesting the best options."

Cons:

• "The staff doesn't want to be there and you can feel it."
• "The atmosphere here and the service are probably the worst that I have ever try."
• "The person at the till made me feel that they were in a rush even though the shop was quite empty."
• "I come in at 12am and see staff chasing delivery drivers, arguing, I see staff sitting down on the counter BAREFOOT."
• "Utterly unprofessional standards."
• "awful service, when i walked up to the till they just made eye contact and stood there awkwardly"
• "Rude employees. Took my order wrong and when I asked for a new one they complained and gave it to me in the old box which wasn’t closing and was oily."

Cleanliness & Atmosphere

Pros:

• "It was remarkable. They food was super delicious we enjoyed a lot and atmosphere was so clean and calm."
• "The german doner kebab place at canary wharf is always clean!"
• "The ambiance is very welcoming and charming."
• "The atmosphere was so amazing and the staff was so active, kind and friendly."
• "The store is clean, tidy, comfortable, sleek, bright, spacious, huge and modern."
• "The atmosphere was so appealing and comfortable. The music in the background was soothing."
• "Just sitting in the corner with the hanging lights, eating good food and spending time with friends was a great memory."

Cons:

• "However as I was eating my chicken doner durum wrap, halfway through I see an insect."
• "Salad was dry like the it was left there for days"
• "Not 1 of the guys preparing and handling food was wearing a face net"
• "After my friend had food poisoning at GD i though he had a sensitive stomach. Now I got food poisoning there i think they must have really poor hygienic conditions."
• "I am so disgusted by the fact that there are metal strings from the dish washing steel scrubbers in my beef rolls!!!"
• "Had food poisoning last December after consuming GDK."
• "Weirdly when am eating on the table with my wife a staff came with a broom and she's brushing against my trousers."

Value

Pros:

• "Great value/quantity for the price."
• "For the price, this place is a 1000000 out of 10, the meal is filling and affordable."
• "Portions were pretty large and prices are fair."
• "For less than £10 in this area, you can get a pretty satisfactory meal."
• "Excellent service and Food, staff was super friendly smiling."
• "This place has amazing food and polite staff."
• "Friendly service is what I will remember this place for, the cashiers and waiters all have a smile on their face and staff look happy to be there."

Cons:

• "Food is EXPENSIVE. MEAT QUANTITY IS VERY VERY LESS in all the items."
• "Great Flavour; Poor portion size, I paid £2.50 extra for extra meat portion in the gym box and got the standard regular (average) portion."
• "Portion sizes for the Gym box (extra mix) are very disappointing."
• "I like a donner box however it is a bit of a lottery how much meat you actually get."
• "Disappointed. Paid for extra meat but looked like a standard sandwich."
• "Wasn't value for money, parts of the order was incorrect."
• "Quite a good kebab 🥙. Bit pricey though."

Packaging & Environmental Concerns

Pros:

• "Ordering at the self-help desk is very straightforward and simple."
• "The doner kebab box was a large portion, included 3 sauces, chips, drink, kebab and a side."
• "Bread is good though and crispy."

Cons:

• "Packaging is a nightmare! It comes in paper-box and is in addition wrapped in aluminium foil, altogether put into a bag."
• "Ridiculous amount of packaging."
• "they use excessive amount of packaging, which doesn’t help the environment"
• "boxes are too narrow and high, ingredients are layered on top of each other"
• "Good taste however packaging is odd"
• "Absolutely horrible delivery. Twice within the last 3 months I have starved thanks to them and they never delivering."
• "The food was cold and fillings were not properly distributed."