"Warm genuine welcome and care from the owners and their team."
"Staff very sweet and smiley."
"The waitress was very nice also she had a wonderful smile that never stopped she is a great asset to your staff."
"Amazing service, Such lovely staff, can't fault the attentive skills with offering condiments prior to food being delivered."
"The landlady has a great team and obviously they all work hard to deliver a fantastic service."
"Waitress polite and accommodating, fabulous landlady, actually felt like a normal night out."
"The service came with free smiles."
Cons:
"The landlady was curt and not interested in our views."
"It's a shame that the new management don't seem to want customers."
"Unfortunately I am unable to give 0 stars! It took half an hour for our order to be taken it was also taken after a table that arrived after us!"
"Lovely pub and lovely food however the service was extremely slow."
"Had to wait over an hour after ordering for food, when it did arrive Burger was over cooked."
"Un-attentive staff meant we only had time for main course and 1 drink before being turfed out for the next sitting."
"The staff showed little interest in diners in the bar area, preferring to socialise with people who had been attending a wake earlier in the day."
Food Quality
Pros:
"We really enjoy eating at the Turnpike Inn, always a friendly Welcome and wonderful Food."
"Just had an amazing lunch at this lovely traditional pub, the food was top class and the staff are really helpful and friendly."
"Gorgeous village pub, beautiful decor, great staff, very friendly and helpful, lush cocktails, and amazing food (including a Sunday carvery) all at a very reasonable price!"
"Lovely, generously apportioned carvery at a bargain price."
"The food was very delicious (and in generous portions, too)."
"The food was fantastic, massive compliments to the chef."
"The Sunday dinner was the best I've had, very well cooked and plenty to eat."
Cons:
"The dish that we had the sirloin steak basket for a main course was very small. I'd say starter size."
"Although they did find a table for us the carvery (which was our only option) was simply awful."
"The food was a little over priced but good everything was good until the main meals."
"Feel the place has gone down a lot to my last visit... the food was not brilliant and it was scruffy and so can no longer recommend."
"Some items were cold, others overcooked / been reheated for too long."
"The curry was dried up and tasteless."
"Awful food as they buy cheap cuts of meat."
Atmosphere
Pros:
"Nice pub really friendly staff that are very welcoming."
"Beautiful beer garden at the back so the kids can run around."
"Has a busy local pub ambience. Comfortable and clean."
"Best pub ever, staff and locals alike very friendly the only pub I know that does an afterwork pint (or a small bottle of fizz 😁) and excellent food."
"The warm atmosphere inside and family friendly/dog friendly dining made for the perfect evening for our family gathering."
"A proper charming, rural, rustic pub, with a great food menu to choose from."
"Very freindly pub. Good pub atmosphere."
Cons:
"No atmosphere which was really strange."
"Created a bad atmosphere and it affects everyone’s moods."
"There was zero atmosphere and if anything it felt like the staff were nervous, not the relaxed, humorous crowd we've been used to."
"4* for the atmosphere as though the pub itself is beautifully decorated with a comfy atmosphere, the dogs barking damped this."
"No atmosphere, we booked a taxi back to Hayle."
"Shambolic organisation. Starters forgotten."
"Also the play area was littered with dog poo. Hardly child friendly."
Accessibility
Pros:
"Staff were so friendly to both us and our two dogs."
"Dog friendly to the extreme. The beer was excellent."
Cons:
"The only issue is the toilet facilities there is no room for wheelchair users so please bear that in mind when you visit this fine establishment."
Value
Pros:
"Pricing is very reasonable (two meals plus two drinks at £33)."
"Delicious family meal for 10 of us, everyone was happy, great service at a reasonable price."
"Beer selection was good, food was good for the price, chilli cheese chips were a bit watery but other than that it was delicious and very fairly priced."
"Good quality food the staff are super friendly and the portions are good value for money."
"Beautiful food. Good price."
"Very reasonable prices too 👍 100% recommended 👌."
"price very reasonable when back in Cornwall with definitely come back."
Cons:
"We used to visit regularly but they have now outpriced themselves in my view."
"Understandably, food prices have gone up, but the drinks prices were far too high, especially for soft drinks."
"Menu lacks items which would make it good for an occasion... Drinks are also very pricey."
"Also for what we had is over priced."
"Feels like a higher grade dining experience, out of a pub environment, you pay for it - expensive both food and drinks."