Address: Princes Mall, 26-36, East Kilbride, G74 1JU, United Kingdom
Phone: +441355244323
Rating: 3.8
based on 147 reviews.
Service
Pros:
"Quick service. Same products as other places with the same quality just far cheaper prices."
"This is always a relaxing place to eat. It is an oasis of calm in the midst of the hustle and bustle of a busy shopping centre."
"Enjoyable atmosphere, good service and prices."
"A big thanks to Luke and his staff for looking after our group of 32 last night 18th May 23. Service was pleasant and good for such a large group."
"Friendly and quite busy, town centre pub/restaurant. Nice atmosphere, friendly staff and great selection of drinks, alcoholic and non alcoholic."
"Staff and customers very friendly. Whole experience lovely chatting to my friends at The Hay Stook."
"Great staff who all work very hard. Craig and his team are fantastic!"
Cons:
"Waited 20 mins to get served in an empty diner at 9:30 in the morning just now."
"Service VERY slow."
"Sent 2 meals out of 3 back wrong meal and cold chips...fish was put under hot lamp while waiting for fresh chips so fish was lukewarm when it was returned..not been my best experience in Wetherspoons..."
"30 mins waiting for food when it wasn't that busy is not good. Food came and it wasn't even hot."
"Rude inefficient staff who have a laissez-Faire attitude to the application of the covid19 protocols. After visiting this establishment regularly since it opened. I will not be back."
"Very busy, difficult to get a table. Tables weren't cleaned and had to ask for it to be cleared and cleaned."
"The bar staff are pretty poor. Wanting to order food I was told to join the cue of drinkers waiting to order drinks."
Food Quality
Pros:
"Food is good without being brilliant."
"The burger and chips were delicious as was the chicken strips with Jack Daniels sauce."
"Really good food in here, not your traditional, plain pub grub and at a decent price as well."
"Cheap and tasty. Have been here numerous times. I would recommend the burgers. Good value and big portions."
"This is the third time we have been here for breakfast. The food is fab and very reasonable and there is something for everyone on the menu."
"The food was really nice and great value."
"Decent quality food and large mixed grill all good quality meat too!! Definitely worth a visit."
Cons:
"Ordered 2 burgers and chips, burgers were cold."
"Ordered haddock and chips with mushy peas and when the plate arrived the fish was the size of a fish finger."
"Food was slow to be delivered then it was cold, sent back, waited for another meal which was just okay apart from the chicken which was dry, staff were fine."
"I always loved the fish Friday special but they are now skimping on the portion size with a tiny little portion of peas, small amount of chips and it arrived lukewarm."
"What a joke of a place, ordered 8oz steak, probably got 5oz and 3oz of fat, burnt grizzle."
"Food terrible. No excuse, easy to make fast food and tasty food! Mad macaroni cheese was a la pound shop...dreadful..............chips horrendous............fish was palatable.............peas were good....frozen but cooked properly.....will not be back.."
"Today we had fish and chips. The fish was horrible it had been reheated batter was tasteless and very small. We should of gone to a fish and chip shop it would have been fresh and edible."
Ambiance and Cleanliness
Pros:
"Spoons 153, a short walk from the car park into the shopping centre all undercover, great for a mid shop stop."
"Comfortable shopping centre Wetherspoons in the EK centre, a good addition to the centre."
"Not your usual run of the mill Wetherspoons. This one is quite upmarket."
"Spotlessly clean too!!"
"Family birthday meal. All 7 of us enjoyed our meal. Lovely chilled atmosphere with polite helpful staff."
"Great wee place for coffee meal or a drink super atmosphere always a welcome oasis from a busy shopping session or just a quiet drink you'll love it drop by anytime!"
"Great selection of craft and real ales, even better prices."
Cons:
"Dull large pub/diner. Quite an extensive menu but table and menus were very dirty and sticky when I came in. Enough to put me off ordering. I walked out. There's cleaner similar establishments near."
"The pub is quite dark and could do with a brighten up."
"Place is untidy tables not cleared chairs upholstery damaged or food on it food was of poor quality and quantity and presentation not good this at 6pm on a Saturday I go in during week for coffees and lunches and it is OK I think it is understaffed the staff are friendly and apologize for time waited on being served."
"The seating in the Haystook though is abysmal, it is filthy and and badly stained."
"It feels dingy and dirty (just the feeling I got I'm not saying it is)."
"Currently sitting having lovely refreshment but next to me is the carnage and assault course of tables and chairs all over the place."
"This pub needs a total overall inside the place was dirty tables not cleared nor cleaned the carpet was a disgusting and needs replacing."
Accessibility
Pros:
"Disabled toilet OK. Easy to get to inside shopping centre."
"Ideal for a bite to eat serves food until late reasonable cheap priced drinks disabled access close to all busses taxis nightlife and good for family lunch reserves pre drinks etc."
"Staff are always ready to help with anything, notably the toilets are well maintained unlike other places."
Cons:
"Also toilets are upstairs which is not suitable for the elderly or disabled."
"The staff do their best but the layout of the place makes it hard to be spotted with it being table service only."
"Lost a star due to the toilets being upstairs."
"Toilets upstairs."
"In with a colleague with our disabled client although her meal was advertised as £6.95 with a soft drink because the client has swallowing difficulties we ordered a fruit shoot brought the price up to £8.70 which is more than the price of the same meal with an alcoholic drink!!!"