Southpour Reviews Summary

Atmosphere

Pros:

• "Really nice, relaxing environment."
• "The atmosphere is cosy."
• "Recently reopened, nice atmosphere for drinks though a bit too cold temperature-wise."
• "Comfortable booth, nice ambiance."
• "There was a lovely buzz and a relaxed atmosphere."
• "Beautiful decor and set up, with a chilled, welcoming atmosphere."
• "Walked in on a cold, wet, windy evening to find a warm welcoming atmosphere."

Cons:

• "There were 2 really noisy groups in the restaurant, I couldn’t really hear what my boyfriend was saying."
• "The place seemed slightly understaffed since we had to wait a while to pay the bill."
• "The bar was a mess of dirty cups and plates."
• "The place was also dirty as most tables had something on them not cleared away but the place was almost empty."
• "We felt too hot with warm air blowing down on us."
• "The evening we were there, there was live music which, for us, was intrusive and not conducive to conversation."
• "Loud out-of-tune music was a bit off-putting."

Service

Pros:

• "Our server was Matthew! He was lovely and attentive."
• "Staff are absolutely lovely and attentive."
• "The food was lovely and the waiting staff very attentive."
• "Staff were great and we had a small issue that was swiftly resolved with no fuss at all."
• "Staff were super friendly."
• "Excellent friendly service by staff that actually care that you enjoy your experience."
• "Attentive, friendly staff and delicious food."

Cons:

• "The staff were nice but they were clearly dealing with slow service somewhere in the line."
• "Drinks are overpriced for in the area and one of the only places I know that incites you to drink by mentioning a pint is cheaper than two half's."
• "Key staff who can barely understand English."
• "The waiting staff looked overworked and underpaid, deliberately avoiding our gaze while we attempted to attract attention."
• "The staff are so far up themselves & refuse anyone who doesn't conform to their snobby image."
• "The service is rather slow."
• "Service this time was unfriendly and extremely poor."

Food Quality

Pros:

• "The food taste and price are reasonable."
• "Had the Benedict egg and avocado toast, it’s the best meal I’ve had in town so far."
• "The Korean beef bao buns, but you need to love spicy to manage these😄"
• "Fabulous and good value meal, best steak I've had in a very long time."
• "Portions are generous and food was extremely tasty!"
• "Quality good food, well presented too."
• "Both meals were tasty, well presented, and made good use of vegetables."

Cons:

• "However what we ordered was not available and the wrong cocktail was given."
• "The beef was dry and tough and looked like it was in the oven for ages!"
• "Tables were not clean and sticky and it was gross."
• "Ordered a cooked breakfast after waiting a long time, the bacon was cold."
• "The burgers were average, potatoes that came with were still partially raw, the Mac and cheese was cold inside."
• "Food awful cold and stale bread."
• "Tamarind chicken wings were unpleasant and did not seem fresh."

Accessibility and Options

Pros:

• "Wheelchair users are most welcome here, by the way. It's very spacious. The accessible toilet gets bonus points for being designated as 'easy access'."
• "The menu has some vegan and vegetarian options."
• "Love the fact that for every meat dish there is a veggie or vegan option."
• "Nice food and nice staff, vegetarian breakfast is a treat, there's vegan options also."
• "The Deli Burger is one of the best burgers I've had anywhere."
• "Great food, lovely drinks and friendly knowledgable staff."
• "They brought over colouring pencils and a child's activity mat (which the kids menu was also on) for my niece, without us even having to ask."

Cons:

• "Vegan friend given eggs on her breakfast and had to ask for vegan option."
• "The menu is rather limited."
• "Choice very limited. No burgers available were not given choice of specials. £4 for a side portion of chips about 10 in total."
• "The menu has some vegan and vegetarian options but no gluten free ones."
• "The poor vegetarian selection, in particular, is appalling; your choice of mains is restricted to a horribly claggy mac'n'cheese or the dire cauliflower dish which manages to be both dry, cold and slimy at the same time."
• "Kids objected to the lettuce with dressing, impacting on how much they ate: anything which had touched leaves/dressing was rejected."
• "We were a bit lost with the menu as it’s a bit weird."

Value for Money

Pros:

• "The food taste and price are reasonable."
• "Fabulous and good value meal, best steak I've had in a very long time."
• "Big portions and all reasonably priced."
• "The dishes are inexpensive."
• "Food was reasonably priced; and not only was it all presented amazingly, but it all tasted excellent too."
• "Is fairly priced with nice decor and has nice mens bathroom."
• "Great atmosphere and nice food."

Cons:

• "Drinks are overpriced for in the area and one of the only places I know that incites you to drink by mentioning a pint is cheaper than two half's."
• "For at least triple the price and half the amount."
• "They do charge 10% service charge to total bill which seems excessive especially if you have significant bill."
• "However overall felt the meal was vastly overpriced for what we had. Not value for money at compared to other restaurants in the area."
• "Portions were very small and very expensive."
• "It really wasn't worth the money. Cool vibes and atmosphere but too expensive for what it is."
• "Used to be great and very yummy. Unfortunately, menu has changed and our favorite meals are now gone, prices have gone up and quality appears to have decreased."