Address: Lothian Bridge, Newbattle, Dalkeith EH22 4TR, United Kingdom
Phone: +441316632456
Rating: 4.3
based on 219 reviews.
Accommodation
Pros:
"We stayed in the honeymoon suite after our wedding and it was beautiful it had bath tub in room, walk in shower in bathroom and a jacuzzi outside."
"Super comfortable room and delicious food all round."
"Room was comfortable but the sky remote control was conveniently sitting on top of damage to the cabinet."
"The lovely room and the fabulous food, evening dinner and breakfast."
"Room was spotless and cleaned every day."
"The room was spacious and spotlessly clean."
"Winnie’s suite is certainly 5* - yet you pay the price."
Cons:
"The bar is closed. No night porter, no TV, no breakfast and a broken bathtub."
"We stayed in Room 3 which could do with a lick of paint as there was dirty marks on the lower parts of the walls, curtain had a big rip in it."
"The room is nice though. It's as good as an airport one minus the stains on the headboard of the bed."
"Behind the tv there was about at least a years worth of dust, this was also the case on the cables to the tv."
"There was also no where to leave your key if you were checking out early."
Service
Pros:
"The staff were very friendly, they made us feel extremely welcome during our stay and genuinely couldn’t do enough for us."
"The staff were super helpful - accommodating us in every way possible."
"Service good from staff who served us."
"The staff were so helpful and delightful."
"Service and food was amazing, my parents had a great time."
"Service remained welcoming and efficient."
"Everyone enjoyed their meals. Service was attentive."
Cons:
"Their eagerness to take the plates away before everyone had finished eating."
"Service began okay, but then became slow and unhelpful."
"Service was a little slow, but I put this down to the fact the staff would be getting their breaks in preparation for the evening service."
"Unfortunately I waited 1hour and 20mins today was so hungry that when the pig on z plate came i looked and said . To my wife that took. How long to put together mmmm don't think so."
"Service leaves a lot to be desired."
"The service seemed a bit rushed and impersonal."
"Service was lacking around us which was noticeable with two waitresses wandering up and down the room but looking bored and uninterested."
Food
Pros:
"I had the goats cheese salad which was beautifully presented and nicely balanced."
"Food was better than city centre restaurants we had eaten in. Wagyu Burger was delicious."
"The food is of a very high standard and the service is wonderful."
"Good food, well presented and reasonably priced."
"Always a beautiful meal, idyllic setting and friendly staff."
"The food was all really delicious, we worked our way through and really enjoyed just about everything the breakfast menu had to offer!"
"Food is delicious."
Cons:
"Terrible food over priced and just a huge disappointment."
"The food was the worst I've had in a long time and, in fact, was largely inedible."
"Not impressed with 2 king halved prawns for £11 for the taco starters, not even at wholesalers you would pay that for profit."
"Checked our receipt today after dining at Sun Inn on 4th April table 12 realized they had charged us £42 for a bottle of mayfly Sauvignon Blanc - normal price elsewhere £11.50 to £14.50."
"My wife and I went for afternoon tea and we would absolutely not recommend it to anybody."
"Over priced and just a huge disappointment."
"Underseasoned mash and overcooked fish, visually just OK, overall a wee bit dry unfortunately."
Value
Pros:
"Great value!"
"Food is reasonably priced, very tasty and beautifully presented."
"Very good quality with very good selection of food and drink."