Address: 30 Colquhoun Square, Helensburgh, G84 8AQ, United Kingdom
Phone: +441436647522
Rating: 4.5
based on 149 reviews.
Accommodation Quality
Pros:
"The room was well-designed, spotless and the bed was super comfy."
"Lovely clean rooms and nice additional features."
"Rooms are very nice with big TVs and sound bars."
"The quadruple room on the top floor was very nice."
"The room was stunning. Bed was so comfy and it was spotless."
Cons:
"Only one observation for our room was when my husband was looking under the bed for his glasses, it was very very dusty."
"Getting large bags to the top floor was a bit of a challenge and the breakfast wasn’t the best we had on our trip."
Food Quality
Pros:
"The buttermilk chicken burger was delicious, moist chicken with batter that was not at all greasy."
"With a simple menu crafted from a handful of ingredients, the dining experience is nothing short of delightful."
"Had a very good dinner in this friendly and lively bistro last night. Delicious lamb ragout."
"Had the Royale breakfast with Smoked salmon and perfect poached egg and hollandaise. Next level delicious 😋."
"The food was superb...they way the chefs managed to cook 30 odd steaks to every individuals preference was just outstanding."
"The food however was absolutely delicious and so fresh!"
"Absolutely loved our meal here! The muscles are a must, battered fish and chips, delicious!"
"Superb little eatery. Wonderful food, great service, and proper loose leaf tea served in beautiful little cast iron teapots."
Cons:
"Didn’t need the sourdough bread fried, plain or toasted would’ve been better."
"The soup of the day was really salty and lacked flavour 4/10."
"The fish tasteless and 'old', the spices both insufficient and unbalanced."
"The current quality and service doesn't match with previous reviews, and recommendations from friends."
"Very expensive! £17 for a bowl of mussels and a small bowl of skinny fries."
"£18.50 for a steak pie, and I only got a pie in a dish with a spoon full of shredded cabbage."
"The food was good, menu the same as 4 months ago!"
"Food wasn’t great though, maybe we caught them on an off-day. Couldn’t eat the incredibly-salty soup."
Staff and Service
Pros:
"The staff were kind and easy-going. I definitely recommend Sugar Boat and hope to return soon."
"All staff were excellent., welcoming and friendly."
"Staff were friendly and chatty. We are planning our return visit soon."
"Our server was charming and attentive."
"The service is fantastic 5 star food 5 star service 5 star ambience."
"The staff were so friendly and couldn't do enough for you. 5 stars all the way."
"The people who helped us were super nice and offered to help with the luggage."
"Amazing food and excellent service with polite staff and a nice atmosphere."
Cons:
"The waiter then had an attitude because my mum had asked for sourdough."
"I am a regular at Sugar Boat. Love the food and wine. BUT the service is sliding."
"The restaurant itself is really loud so you can barely hold a conversation."
"Food was excellent and the majority of staff fantastic but the head waiter or whatever he was not only spoiled the ambience but our whole dining experience."
"We just walked out of this place as nobody offered us a menu for about 10 mins."
"Visited with seven year old for light lunch... Server suggested cheese toastie which sounded acceptable but they arrived twenty minutes later on sourdough?? Bread."
"This is the worst service I have ever received in my life."
"My mother and I went in today to get a coffee... 1) The coffee was bitter; 2) I asked if they had any syrup for coffees as a like a drop of vanilla syrup in my latte - I asked this in a couple of different ways but the message wasn't understood."