Miro's On The Prom Reviews Summary

Service and Staff

Pros:

• "We received very good service - nice, attentive and friendly."
• "The staff is friendly and attentive, ensuring a pleasant experience."
• "Very nice food. Right next to the beach great location. Friendly and good service."
• "Staff are friendly and attentive, I watched them manage a large family group with young children well."
• "The staff were attentive and served us lovely ☕️ coffees."
• "Lydia was our waitress and I think she was great, very refreshing to have a person that feels genuine."
• "Staff were really welcoming and friendly."
• "Welcoming and friendly service from all staff members."

Cons:

• "The guy that took our order didn't seem interested in his work in the slightest."
• "The first guy didn't seem to really know what gluten is and pointed to the only item on the menu that said GF."
• "The waiter we had was unfriendly, uncommunicative and really didn’t seem to like the dogs."
• "Staff inattentive and not particularly friendly. We had to wait 45 minutes for our food."
• "The staff ignored us for a long time when we were at the table and never came to ask if we needed anything."
• "The staff was slow and mean. Banana milkshake that has never seen a banana, just 250 ml powder and milk for 4 £!!"
• "Awful service, terrible food. My fish was disgustingly greasy and soggy."
• "The customer service here was the worst I’ve ever experienced. We waited for an hour and a half for our food."

Food Quality

Pros:

• "Lovely breakfast & coffee with my Mum there today - excellent quick service, delicious food."
• "Miro's offers a delightful combination of coffee and cakes. The coffee is rich and robust."
• "Beach front coffee and a cake. Lovely surroundings and view over the Forth. Huge selection of cakes and tasty treats."
• "Really nice and good quality priced restaurant in Portobello Beach, with excellent views, super attentive personnel and a lovely variety of food."
• "Food was superb, at first when I saw the price I thought it was expensive but well worth the £12 for freshly cooked haddock and chips."
• "The falafel wrap was delicious (they cooked the falafel perfect, nice and moist not all dry and crumbly as so often found)."
• "Had a great time here, the white wine mussels are my favourite, soo tasty."
• "The cake was beautiful I had Lime, Zuchinni and Ginger. The portion size was very good."

Cons:

• "The food tasted so so, rather below the average in some dishes. Most of the seafood plates were not fresh at all."
• "The calamari was not crispy at all and the coating was not stick well with the squid."
• "There were about 5/6 dogs in when we were there and a couple were quite barky and unsettled, it didn't make for a very relaxing atmosphere."
• "A place with nice climate, good service and ok food. We recommend mussels, prawns in tempura (batter) were ok, pity about fried calamari rings: those were very thin and too salty."
• "The waiting staff were fine and the setting is nice but the pasta dish I had was awful."
• "Terribile, the restaurant is freezing cold and I ordered some seafood udon that tasted completely off."
• "The staff was slow and mean. Banana milkshake that has never seen a banana, just 250 ml powder and milk for 4 £!!"
• "Awful service, terrible food. My fish was disgustingly greasy and soggy."

Ambiance and Location

Pros:

• "The premises’ decoration was also nice, so does the sea view from the inside-out."
• "Right next to the beach great location."
• "Lovely surroundings and view over the Forth."
• "Great location, Miros is situated right on the promenade overlooking Portobello beach."
• "Nice coffee, lots of choice of cakes, I went for the blueberry and lime, was lovely."
• "A lovely relaxed place to eat or just have a drink and great cake."
• "Lovely little place next to the beach to stop for a tea or coffee, with a big choice of cakes, which look and taste like homemade."
• "Beautifully situated on the beach and nicely furnished."

Cons:

• "Maybe limiting the amount of dogs allowed in would be a good idea for those not wanting to be near dogs or put them to one section of the cafe."
• "The other guy who brought us our coffees had much better customer interaction."
• "It was not busy and it was quiet when we arrived...plus there was around 5 servers at least out front. So disappointed."
• "Looked lovely on Portobello promenade, was very disappointed to see cones with nuts on sale."
• "It was my first time and due to Covid restrictions, the sitting in bit looked busy. We sat outside at a wobbly table."
• "Went for the fish and chips. Very disappointing. Fish a bit watery and batter not crispy, chips thin french fries not real chips."
• "Awful service. I walked in and was asked to move because apparently the table I chose was too big for me."
• "Lovely place the staff very nice but not very well organised order can take long or get the cake after your coffee is cold or finish."