wagamama edinburgh st andrew square Reviews Summary

Food Quality and Taste

Pros:

• "Good selection of drinks and food, all of which were spectacular…"
• "Chicken Teriyaki noodles was great. And the Beef ramen was also really good, the portion was right, hot and tasty."
• "Their Nau Buns are amazing too!"
• "The food never disappoints, and service is always fast."
• "Our favorite dish being the Yasai Katsu curry which was flavorful and delicious."
• "Firecracker rice with prawns made my day as I had been craving for really really chilli hot dish."
• "Food was delicious and it arrived shortly after I ordered."
• "Lovely freshly cooked food as always."

Cons:

• "The same dish from the menu tasted different and seemingly with a slightly different recipe in this branch."
• "The duck gyoza I received... tasted uncooked on the outside and the sweet sauce accompanying it is overpowering and too sweet."
• "Ramen was refreshing and nice for a colder rainy day. Noodles were a bit stuck together. Broth was a bit watery."
• "Serving Staff are very nice but... the vegetable in my Gyoza Ramen... looks like the Pak Choi was unwashed."
• "The quality has gradually declined over the past couple years... Some dishes are still great, some are just okay."
• "The veggie gyoza udon (you call ramen) has one single vegetable, a piece of inedible bok choy."
• "Unfortunately not the best experience we've had at wagamama. Would recommend avoiding the gluten free pad Thai as they don't put any of the essential pad Thai ingredients in it."
• "This was honestly the worst restaurant experience I have had in Edinburgh."

Service

Pros:

• "The service was on point and super friendly, exactly what you would expect from them…"
• "We arrived little bit late for lunch but they were open and kind to serve us."
• "Amazing food served with great service. Always on the lookout for a Wagamama."
• "Great ambiance, good service, and decent food. Our waiter was kind and patient."
• "They were very accommodating and the staff were really nice."
• "The staff were all super friendly, knowledgeable, and efficient."
• "Thanks to the Japanese host for her friendliness and bright smile."
• "The waitress Kenah took a very good care of me, she explained me the menu and was very attentive during my visit."

Cons:

• "My simple 2 item food order was messed up by the server who brought me veggie gyoza twice when I asked for the duck gyoza."
• "Serving portion of soup-based dishes were always inconsistent, too."
• "Service was ok. Chicken Teriyaki noodles was great, but service was just ok."
• "Sadly it was about a 20 minute wait to get in when I came around 7pm."
• "Came here on a Tuesday evening at around 7:30 and it was extremely busy, waited around 15 minutes outside to get a table inside."
• "Made to wait in a cold glass box while there clearly was tables in the warm."
• "I was not checked on afterwards and I watched my waiter seat another person, tend to another table, wipe down another table, and look over at me and not once come to me."
• "The worst customer service I have ever experienced."