Five Sisters Zoo Reviews Summary

Price

Pros:

• "I was particularly impressed with how easy and inexpensive the zoo has made it for the public to play their part by sponsoring the animals."
• "The food was really good and very affordable."
• "The food and drink prices are not too expensive so you can afford to feed your family here without breaking the bank."
• "It is seriously good value for money, I'd recommend anyone to go and visit."
• "Good price for all that you see and get though!"
• "The prices for rides and food were great, cheaper than what you would probably pay outside."
• "Burger stalls offered good selection which was tasty and much cheaper than you would expect for a lot places like this."

Cons:

• "Very, very overpriced (£35 for 2 adults and a child)."
• "The place is great but sadly we didn't really get our money worth as we were only there for about 90 mins. For £40+ maybe not good budget day out that's for sure."
• "We visited today, the place is nice and clean. Animals seemed well looked after but found it a bit pricey (50£+) for a family of 3."
• "This is a wee gem of a place, loads to do with the kids for a full day out. It's not cheap but it's not crazy expensive either."
• "A little expensive for a small family of 3."
• "The £17 each was very expensive for what it is."
• "Don't waste your money. We left after 1.5 hours after spending £35 an hours drive over and a waste of a day off."

Animal Enclosures

Pros:

• "The enclosures looked clean."
• "Large enclosures for the animals, which look very well kept."
• "The animal enclosures are fantastic and all the animals are very healthy and well looked after."
• "A great range of animals housed in well thought out exhibit areas."
• "The animals where amazing well looked after with some of the best enclosures I've ever seen."
• "The animals enclosures are really well built and thought with a lot of care also all the animals are really healthy."
• "Animals habitats were clean and spacious."

Cons:

• "Most of the enclosures were full of weeds and couldn't see the animals at all."
• "Glass/Plastic on the animal enclosures was also dirty, made of scratched plastic and had paint all over them."
• "Some of the enclosures were dirty and overgrown."
• "Overgrown enclosure with weeds everywhere - what a state!"
• "Although I was impressed by the variety of species present, some of the enclosures were overgrown and their windows were so dirty that it was difficult to see through them."
• "Enclosures are overgrown and dirty, especially viewing glass which is dirty inside and out."
• "Window in all animal displays were dirty and not been cleaned in a long time."

Staff and Service

Pros:

• "All the staff were helpful and friendly."
• "Staff on departure were very warm and friendly."
• "Helpful staff."
• "The staff were so friendly and helpful."
• "Onsite staff were very helpful on arrival and directed us to parking spot which was stress free."
• "The staff were friendly, informative and cheery!"
• "Staff were very friendly and went out of their way to help at every opportunity."

Cons:

• "The staff did not care from the attitude when we spoke to them about the park."
• "Some of the staff were nice and friendly but unfortunately there were some that were miserable and didn't even try and make an effort with us as paying customers."
• "The 2 staff at the reception did not help open the door for me to enter the park even though they saw me struggling."
• "Staff were unfriendly and the tables were dirty."
• "No staff around, place is filthy and still has Christmas decorations up in July which says it all really."
• "The rest of what little staff there appeared to be were too busy chatting to one another rather than serving customers."
• "One of them didn’t even look up from his phone when my wife was talking to him."

Facilities and Amenities

Pros:

• "Paths are all wheelchair accessible."
• "Plenty of parking either in the large car park directly beside the zoo building or in the overflow car park across the road."
• "Multiple different food and refreshment areas available as well as wheelchairs for anyone requiring further assistance in travelling around the zoo."
• "There's an extensive play park and some fair ground rides for the little ones."
• "Pram and wheelchair friendly."
• "There is plenty of parking at the zoo."
• "Very child-friendly with play areas, good sized and reasonably priced restaurant."

Cons:

• "The only disappointment was We didn’t get to see the Snow Leopards because the path leading to their enclosure was closed off."
• "The only downside we encountered was the additional charge for the softplay area."
• "It's concerning that habitats like the bears have signs telling visitors to be quiet as noise will cause the animals stress... while at the same time the zoo is blaring out loud music."
• "Sadly they only had one burger van to buy food, drink from."
• "Alot of the areas were not safe for disabled visitors."
• "Couldn't follow the map very easily so a bit all over the place."
• "The only food outlet open was the Ice cream stall."