"First time out after lockdown, service was good."
"The staff are always friendly and welcoming."
"Very polite and welcome and great service."
"We were served by Alexander who was very welcoming and helpful, it was a pleasure to have great customer service as it's rare to find these days."
"Very good service from start to finish."
"The waiting staff were overall good and helpful."
"Alexander the waiter was fantastic with nothing too much trouble to make our visit a pleasant one."
Cons:
"We were left waiting for our drinks order to be taken for about 15 minutes."
"Went for lunch and my goodness the service was so slow."
"Had to go to the bar 3 times for someone to come and take our food order."
"Food was good but the wait was terrible."
"Quite frankly faced with rudeness from the management and staff."
"Food took so long to come out we asked for our money back."
"The service was shocking and the manager needs lessons in hospitality."
Atmosphere
Pros:
"Absolutely lovely place to be."
"It’s a lovely pub with great staff and we always have a good time there!"
"All in all a large friendly pub with a well-seated garden and a welcoming atmosphere!"
"Nice place with a lovely decor - often come here with friends."
"The venue is very warm it has a lovely fireplace and warmers on the garden, with some great songs playing."
"The ambience is relaxing and comfortable."
"A very friendly and welcoming family-orientated pub."
Cons:
"No good if you want a quiet pint though as dogs barking and children playing can make for a boisterous atmosphere."
"Came in as someone from an ethnic background. Had all the workers as well as the people in the pub stare at me upon entry which started me off uncomfortable."
"Visited on a Friday evening. Loads of unsupervised children aged 10 to 14 causing chaos including climbing on tables."
"Does show a lot of sporting events which creates a type of atmosphere I don't enjoy taking my children too."
"Not much social distancing going on with loads of kids running in between the tables either."
"Terrible service. Total waste of our family time."
"But what made this place a great disappointment was the service."
Food Quality
Pros:
"The roasts, both beef and pork versions were delicious, plentiful and the veg cooked just right."
"The food is always good value for money and served hot."
"Each time the food has been delicious. The roast is a 10/10!"
"The quality of the roast beef and veggies was superb."
"The food is freshly made on site and is always delicious and filling."
"Lovely food! Gluten free fish and chips were the best I’ve ever had."
"For starters we had whitebait and tempura prawns which were both reasonable sizes and well cooked."
Cons:
"If we didn't get a ready-made supermarket Halloumi sticks and almost inedible warmed up kids' pizza, I would still be content."
"The supposedly vegan starter of mushroom soup for some of our table wasn't actually vegan!"
"Found to be overpriced for mediocre quality of food, I mean £12 for a bacon burger."
"It was cold and very expensive for what it was."
"The food is very overpriced based on the quality and portion size that you get."
"The children's pizza was burnt, the extra chips that we had ordered to go along with the pizza were warm to cold."
"The fish fillets were very thin and small and were overcooked, my wife refused to tea a large part of hers."
Family & Child Friendliness
Pros:
"Because it was Easter Sunday they had a bouncy castle, and a face painter... Kids loved it."
"Welcoming pub for those with families."
"Child friendly BIG time. Friendly warm atmosphere. Toys inside for the kids, large play area for kids of all ages."
"What fantastic place for families - was there today 27/6 to celebrate birthdays and anniversary - had a superb meal."
"A shining star in Chandlers Ford. A family pub with amazing food and knowledgeable, friendly staff and managers."
"Added bonus of books/toys available for the kids and a nice park outside which they loved."
"Great outdoor area and park for children all ages."
Cons:
"Loads of unsupervised children aged 10 to 14 causing chaos including climbing on tables. Not a peaceful and enjoyable experience."
"Came here Sunday evening for some dinner for my daughters 2nd birthday... they aren't taking food orders because they have no chefs?"
"Boxing day meal for 20... painfully slow service, people not prepared for the Christmas rush."
"None of the waiters ever apologised for the waiting or inform us of the timings."
"The children's pizza was burnt, the extra chips that we had ordered to go along with the pizza were warm to cold."
"Loads of unsupervised children aged 10 to 14 causing chaos including climbing on tables. Not a peaceful and enjoyable experience. A shame as the staff were excellent. Food ok, ruined by a burnt pie."
"Not much social distancing going on with loads of kids running in between the tables either."
Value for Money
Pros:
"The food is always good value for money and served hot."
"Food was brilliant and drinks reasonably priced."
"The fish and chips was amazing and at a very reasonable price."
"Food, though a little pricey compared to other pubs, was cooked extremely well and very tasty, served relatively quickly."
"Serving wonderful food at competitive prices."
"Food all came out at the same time, all hot and all well cooked."
"Food was great, service was good but slow."
Cons:
"Found to be overpriced for mediocre quality of food, I mean £12 for a bacon burger."
"It was cold and very expensive for what it was."
"The food is very overpriced based on the quality and portion size that you get."
"Food itself was very nice however not as good as 6 months ago. Today the portion size was really small and over priced."
"Food was good, but overpriced. £4.50 for 3 small pieces of cheesy garlic bread!?"
"The fish fillets were very thin and small and were overcooked, my wife refused to tea a large part of hers."
"The food itself was OK, but personally I'd rather pay a little more and go elsewhere."