"Really kind helpful staff who solved an issue for me."
"Staff were lovely and the Chef was very accommodating."
"The staff were really attentive and helpful, great food and drinks and we had a chat afterwards with suggestions from staff, about how we can get it running even smoother for next time."
"The staff were friendly and helpful and the toilets were clean and bright."
"Holly our waitress was fantastic, friendly and efficient."
"The staff here were amazing, considering they were extremely understaffed."
"The servers were friendly and attentive."
Cons:
"We were waiting a very long time to be served knowing we had 2 7year olds who had school next day."
"Service was slow, only one person on the bar and the manager was running flat out."
"Waited ages at the bar to be served."
"Service was poor though. Be prepared for long waits to take your order, for food and to clear the table when you are finished."
"Waited up to 15 minutes to get served at our table only to find the staff were too busy talking to each other than serving the customers."
"We waited 35 mins for Starters which we had to Chase up."
"For third consecutive time took over 30 minutes to even get a drink in the restaurant."
Food Quality
Pros:
"The food was good."
"Katsu chicken curry was crispy and tasty, rice was flavourful and not dry like many places."
"The food was great value and very tasty and the kids ate pretty much all of theirs which is very rare."
"Good quality food, reasonably priced and generous portions on the Sunday lunch menu."
"The food was delicious - several of us had steaks and they were grilled to perfection."
"The food was excellent."
"Food was absolutely beautiful."
Cons:
"Food portion sizes for the price is scandalous for both the quality and quantity you could get elsewhere."
"Went back recently for a family birthday meal and was very disappointed, I had chewy calamari on a bed of unwashed half wilted lettuce."
"Mains were ok although the salmon dry."
"What an utter disgrace! Whilst the curry was acceptable the Hunters Chicken portion was the size of a sparrow, the Shrimp noodle portion was less than the portions from a pot noodle."
"The food looked awful ... our garlic ciabatta was raw and stone cold."
"The food is seriously overpriced for the level of quality."
"Food really was awful, fish over cooked, steak nothing but fat, chips rock hard."
Ambiance & Facilities
Pros:
"Been here several times before, best place I can find for food for kids in Hampshire, the addition of a small park outside and ashamedly TV's in the booth so kids can watch cbeebies is great."
"Lots of parking."
"Families are well catered for; I've never seen a place with so many high chairs and there's a small playground outside."
"There is also a nice clean and safe play area for the kids in the garden."
"Me and the wife enjoy taking the kids here it's got plenty of space in the garden for them to run around the foods great with a good selection there's parking a kids playground and we've never had a bad meal."
"The pub has a really nice, friendly and relaxed environment with helpful and friendly staff that were always on hand to serve."
"This has got to be the best family pub around Eastleigh, Fair Oak & Chandler's Ford area."
Cons:
"Lipstick on my latte cup (during a pandemic where hygiene and cleanliness has never been so important)."
"Walked in with the family to be greeted by a group of men swearing and swaying at the bar, oblivious to the children around in this 'family pub'."
"The booth we were seated in can only be described as grubby & wasn't the best environment to be eating in."
"The overall bar and outside was untidy like nobody goes out to clean up, clear glasses or plates tidy chairs."
"Absolutely horrified that this pub tried to force my 3 year old to wear a mask whilst playing on the outdoor play area."
"The table we were day at was dirty with some sticky red substance."
"The frustrating thing was the place were full of empty tables."
Value
Pros:
"The prices are very very good compared to most local pubs I know and have been to."
"The price was very reasonable but that was reflected in the quality of the food."
"We had a 50%off food as well which made it even better value for money."
"Good meal, good beer, good prices, couldn't see much if anything to moan about."
"Food is very nice and at a good price steak and kidney pudding and the fish dishes are very good."
"The food was delicious and well priced."
"The prices were very reasonable and the food was of an excellent standard."
Cons:
"It took half an hour to arrive and then we discovered only a scraping of cheese inside, certainly not three cheeses!"
"One bad point £1 20 for a soda water and lime price elsewhere 60p or there abouts."
"Paid full price for a burger with no buns or chips, which they forgot to bring out until I went and asked where it was."
"My husband was angry at this remark, stating that he was horrified to have been served and expected to pay top price for FROZEN FOOD!"
"Roast dinner was just warm, broccoli was boiling!! Ha. Five small slices of carrots n 6 flecks of cabbage, absolute disgrace."
"We were disappointed by the very stingy portion of turkey we were served."