TriBeCa Dumbarton Road Reviews Summary

Portion Size

Pros:

• "The portions were more than generous with everything cooked to perfection."
• "BIG portions, so prices are reasonable."
• "The portions were huge! I especially loved the ice cream floats, it was so nice."
• "Food was amazing and A LOT of it for a decent price."
• "The portion was generous to say the least but very fairly priced - a stack of pancakes was enough for the both of us to share."
• "Price is good regarding the amount of food you get served, as well as quality."
• "Portions are very big, even though I was hungry!"

Cons:

• "portion of soggy fries was laughably small."
• "It's very very popular but I think the portions are too big...and it's a bit over priced."
• "Pancakes were stodgy and seriously stingy on the bacon."
• "Over priced food and as you can tell, is not up to scratch!"
• "Either they need to seriously spruce up their burger, or make it considerably cheaper."
• "Overpriced food, stodgy pancakes and try-hard decor."
• "A few things that disappoint are the frozen hash browns... Americans would not be impressed! And more streaky bacon if you want to be authentic."

Service Quality

Pros:

• "The service was top drawer!"
• "However, the service was really great and the atmosphere was fun."
• "Service was great. Very friendly."
• "Servers were friendly, approachable and attentive."
• "The staff are friendly and bent over backwards to make us feel welcome."
• "The staff was very friendly and helpful."
• "Staff are lovely and the food was delicious."

Cons:

• "Just rubbish service."
• "Never had an apology for the incorrect meals, clearly no manger on duty."
• "The service from staff is atrocious but that's not the fault of this restaurant the quality of service staff is diminishing everywhere."
• "Horrific wait (basically don't go with three or more people at any time) and distinctly average at best food with premium prices."
• "We waited a long time, and the prices are double what you pay in the other cafes in the area."
• "Stood waiting to be seated for around 10 minutes. Was busy but got completely ignored."
• "Terrible service! Waited at the door for 10 minutes before we were acknowledged."

Atmosphere and Decor

Pros:

• "Restaurant is small and cosy and the staff were very friendly. Food was excellent."
• "From the cutesy New York decor to the amazing menu I have never had a bad experience here and I am sure I never will."
• "This was a cozy place with a truly New York feel to the decor and the menu."
• "Casual, family-friendly atmosphere as well suitable for a date or lingering."
• "Nice decor, lovely vibe and great staff though."
• "Great American theme and nice fast paced, diner environment."
• "Love this wee place. It has a good buzz about it."

Cons:

• "Overpriced food, stodgy pancakes and try-hard decor."
• "For some weird reason the screen in the corner was playing the film Terminator, so thought that wasn't appropriate or everyone 's taste."
• "The seating is a little too cramped for my liking, and the chairs are rather small for those of us who are somewhat generously proportioned (ahem)."
• "You'll also likely have bad music played right at ear level by a bluetooth speaker. A let-down."
• "The cleanliness in the Café Bar is lax but the toilets are definitely a disgrace."
• "Big doubt about the hygiene in the kitchen which looks small and not maintained."
• "The tables of the place are sticky as well with the stuff they clean it with, which makes for an uncomfortable experience."

Food Quality

Pros:

• "The menu is rammed with loads of great choices, the food came really quickly."
• "Delishish and huge portions, got through Itison, excellent deal."
• "Food was perfectly cooked, service was fast."
• "the both of the dishes i ordered were extraordinary and will definitely be back very soon!"
• "All of our orders were delicious with huge helpings."
• "The food's fantastic and the portions are huge."
• "The food was delicious and well made and came out fast."

Cons:

• "Pancakes were stodgy and seriously stingy on the bacon."
• "Was really big portions,but mushroom,bacon and sausage are was cold..we prefer runny yolk in the poached egg..that wasn't."
• "Coffee was good, but omelette was over cooked and rubbery, and smoked salmon bagel was so hard it was almost impossible to cut."
• "Ordered pancakes from Uber Eats, got unseasoned very unappetising looking eggs and dry (yet also soggy?) tasteless pancakes with 0 syrup."
• "A greasy chicken burger that had next to no mustard sauce like it claimed."
• "The burgers were overcooked and not in the slightest bit juicy or tasty."
• "Deceptive, menu suggests fresh but in reality the pancakes are dry, the berries tasteless, the juice watery, the maple syrup poor quality."

Price and Value

Pros:

• "BIG portions, so prices are reasonable."
• "Food was amazing and A LOT of it for a decent price."
• "The portion was generous to say the least but very fairly priced - a stack of pancakes was enough for the both of us to share."
• "Price is good regarding the amount of food you get served, as well as quality."
• "They also have student, military and NHS discounts."
• "We got it on a deal and the value for money was fantastic."
• "For an abundance of food, we paid a very reasonable price and will certainly be back."

Cons:

• "It's very very popular but I think the portions are too big...and it's a bit over priced."
• "Over priced food and as you can tell, is not up to scratch!"
• "We waited a long time, and the prices are double what you pay in the other cafes in the area."
• "Either they need to seriously spruce up their burger, or make it considerably cheaper."
• "Overpriced food, stodgy pancakes and try-hard decor."
• "A few things that disappoint are the frozen hash browns... Americans would not be impressed! And more streaky bacon if you want to be authentic."
• "The thimbleful of 'kaleslaw' at £1.95 is a rip off."