Lake Vyrnwy Hotel and Spa Reviews Summary

Views

Pros:

• "A beautiful place, with breathtaking views from the room of the reservoir and mountains."
• "Stopped here for lunch, spectacular views of Vyrnwy lake and Dam."
• "The views were just amazing from the hotel."
• "Views are breath taking!"
• "One of the most stunning views imaginable from many of the rooms overlooking Llyn Efyrnwy."
• "View: outstanding, regardless of the weather."
• "The view from the room was beautiful."

Cons:

• "Sadly, and not really unexpectedly, the weather was miserable and the lake was largely hidden in mist and it was too cold to sit out anyway."

Rooms

Pros:

• "The room was spotless, in keeping with the original design from 1890."
• "Our room was Superior Lake view with a lovely balcony and wonderful views of the lake."
• "Rooms are fabulous though."
• "We had majestic views over the lake from our large comfortable room."
• "Lovley comfy large bed with bath and shower."
• "Rooms very nice indeed overlooking the lake."
• "Our room was huge..four poster bed and a huge jacuzzi bath which was a real treat."

Cons:

• "Our room had a sewage smell when we arrived."
• "Rooms clean but in need of updating, bathroom shower grout dirty, bed not very comfortable."
• "A cupboard door that was so badly aligned it wouldn't fit in the frame, grubby marks, tired sink and worse of all were the dead flies in both the lamp and main ceiling light."
• "The bedrooms are a little tired."
• "Rooms need an overhaul. The walls need painting, Curtains ripped. And the windows need replacing."
• "The entire place needed a good scrub, water stains, moldy grout in the shower and by the sink, corroded water fixtures."
• "Sorry but the decor in general and our room was a bit tired."

Food

Pros:

• "Great place, great food, great hospitality, amazing views, I highly recommend staying here."
• "Excellent food."
• "Food quality is exceptionally high as is service from all staff."
• "The food in the Tower Restaurant was fantastic too."
• "The food was superb."
• "Lake views and food great especially breakfast, steak ploughman's lunch and burgers!"
• "The food at the restaurant was brilliant."

Cons:

• "The food was ok and they did seem to handle my seafood allergy, but it was not great quality that I have come to expect from Wales."
• "Breakfast was good and evening meal OK."
• "I don't think what we got was worth the money we spent."
• "Lunch was vegan burger with sweet potatoes fries very salty."
• "Food was OK, but a little inconsistent. One day food could be overcooked, the next under."
• "Our evening meal was awful, it all came out cold and over cooked."
• "Food was cold and very little of it."

Staff

Pros:

• "The staff were lovely and very welcoming."
• "All the staff were attentive, courteous and very helpful."
• "We must commend two members of staff - Natalie on Reception and Adam, the maitre d’."
• "The staff were all very friendly, helpful and competent."
• "The staff are mainly very friendly and really engage with you."
• "The breakfast and dinner were consistently delicious and the staff were so polite and friendly."
• "The staff do everything they can to make sure you have the best day ever."

Cons:

• "Receptionists very unhelpful and quite rude and abrupt."
• "One waiter could not cope with the demand, showed us to our table and never reappeared!"
• "Appears to ge a shortage of staff as very poor service."
• "Service for meals unorganised."
• "There are simply not enough staff to sit and wait that many tables."
• "Everything was great until we were 5 minutes late for breakfast on our 1st morning. The waiter had a go at my wife for her lateness."
• "No one came back to our table at all."

Spa

Pros:

• "Best full body massage I have ever had."
• "The spa was gorgeous and the treatments were sublime."
• "First time ever using a Spa and it was amazing."
• "Spa small but relaxing!"
• "The spa is great and only allows a small number of people in at one time which allows for some privacy."
• "The spa is very nice too."
• "The spa is so lovely with very nice staff."

Cons:

• "SPA experience is very outdated but clean."
• "Only disappointment was the spa or gym wasn't open."
• "The spa is so tiny with just a hot tub, sauna, steam room and experience showers."
• "The spa was a jacuzzi, 2 showers the hottest steam room and a sauna, so not really luxury."
• "The spa is very small and holds maximum of 8 people."
• "But very small spa, this time of year anymore than 6 it’s overcrowded."