Kaosarn Tooting Reviews Summary

Food Quality

Pros:

• "Each dish presented was a masterpiece, skillfully prepared with a harmonious blend of spices and ingredients."
• "The food you get to order using these lovely kinda takeaway menus where you check the boxes of what you want to order really unique."
• "The food arrives as it’s ready and when it arrives OH MY GOODNESS everything was stunning, flavours in every dish was perfect."
• "The taste of the food is so good that you can't go wrong anytime."
• "Wow this has been the best Thai meal we ever had in London."
• "The food was delicious! Fragrant, fresh, well seasoned, piping hot and so tasty."
• "Absolutely amazing, such great authentic thai food, the staff was amazing and so chatty and friendly even on such busy nights."
• "Amazingly tasty home made food. Really nice environment for lunch and dinner with lovely staff."

Cons:

• "For that price you would expect the food to be exceptional but it's poor to say the least. Bog standard fare with incredibly small portions."
• "Starters tasted very basic, I would not order those again especially given the price. Portions for the mixed starter was appalling."
• "Vegetarian food was inedible and it ruined our evening out. The restaurant either do not understand that fish and/or oyster sauce are not vegetarian."
• "Would not recommend this restaurant. We have eaten at several London based Thai restaurants and have a good baseline to compare this food to."
• "One of the worst Thai meals ever... Neither Masaman or Pad Thai tasted like anything ever before (in a negative way)."
• "Food was OK but christ it was expensive for what it is and it's BYO and it was still over £60 for two of us with no drinks and it's cash only."
• "Ordered takeaway, have usually been very impressed. The squid starter was very tough, but the summer rolls were great."
• "Awful customer service. Rude staff. Menu should have the ingredients listed properly."

Service and Atmosphere

Pros:

• "The staff so friendly and attentive faultless service from beginning to end."
• "Service is bang on. The atmosphere is good & the best thing is you can get your own drink."
• "The staff were lovely and attentive and the food was amazing, especially the Massaman lamb and the stir fried beef with basil."
• "The restaurant has great relaxed atmosphere, it's super clean and the service is friendly, helpful and very warm."
• "Food wise, portions are very good value for the price and tasty."
• "Cosy atmosphere with friendly, attentive staff. Managed to squeeze us in on a busy Friday evening, and our food came incredibly fast."
• "Friendly service, BYO booze, okay food."
• "This place was superb - I wish I could give more stars. The food was sublimely delicious and flavoursome."

Cons:

• "Service was OK. Went for lunch and was first to be seated. While the lady was nice enough, she hardly smiled."
• "Aise from the food, the table was 'rustic' but really just scratched and damaged and the chairs were broken in places."
• "Waiter not very friendly, table very very dirty, looked so dusty it hadn't been cleaned in a while!"
• "Not a terrible place, but I went on a hot day for dinner, bad choice. No air conditioning, open kitchen and the smell of the cooking was making us cough constantly."
• "I really love their food and I was so happy when I discovered they opened a branch next to my house. Food didn't disappoint me, but service did."
• "Although not bad food. Customer service is appalling, I visited the place twice for take away. The lady at service front is very rude."
• "Food was 7 out of ten. One of the staff, an older Asian lady kept rushing to order, tried to remove a table before fifteen people could come."
• "Visited this restaurant after reading all the rave reviews. Left disappointed due to a number of things."