Wok n Roll Reviews Summary

Category: Thai restaurant London

Address: 61 Hanbury St, London, E1 5JP, United Kingdom

Phone: +442035388954

Rating: 4.7
based on 234 reviews.

Food Quality and Taste

Pros:

  • "Their sushi and seaweed salad is incredible!!! So delicious and decently priced too."
  • "Food was wow tasty. I had prawn tempura as starter with spicy Thai wings which was so tasty n yummy."
  • "The flavors were decent, but they lacked the wow factor we were hoping for."
  • "The best drink personally was the lychee mojito! Refreshing and great price."
  • "The food was delicious and sushi was amazing and reasonably priced."
  • "The food was beautifully presented, and very delicious."
  • "The portion of the food is decent and way enough for 2, presentation and the speed of delivery was superb."
  • "The food is 10/10 even if you’re a picky eater the menu will have something that would satiate you."
  • "Some of the best sushi in London. The atmosphere is calm, relaxing and the playlist is good."
  • "The food was so flavourful and they catered to our requests as well as good recommendations in what dishes to choose, suited to our preferences."

Cons:

  • "While the menu seemed promising, we couldn't help but feel slightly underwhelmed by the taste of the sushi, egg fried rice, and pad Thai."
  • "The starters, unfortunately, didn't live up to our expectations and left us feeling a little disappointed."
  • "The beef pieces in pad Thai were rock hard, couldn’t chew at all so had to change it."
  • "The katsu curry we ordered came out stone cold, wasn’t edible."
  • "I ordered the chicken satay and the spicy Thai wings, both of them were a bit too sweet for me but they were still okay."
  • "The pad Thai was far too oily as well as the stir fry rice. We ordered Tom yum soup which tasted nothing like it, tasted more like a watered down Indian curry."
  • "The sushi from this place is always great, however, the mayo on my salmon and avocado uramaki was disgusting."
  • "The food was bland, oddly presented - Thick sashimi, flower petals, soy sauce pots you couldn't dip into."
  • "Most of the food was very salty for example spicy Thai chicken. Thai soup tasted really bad too."
  • "Food was extremely oily, some of the flavours were great but others were not nice at all."

Service and Staff

Pros:

  • "The staff were so kind and friendly, they even accommodated for us during prayer time which was a life saver."
  • "Waiters were amazingly helpful."
  • "A friendly lady guided us to our table for two, and we appreciated the attentive service throughout our meal with regular check in."
  • "Rahat gave 10/10 service was very lovely and customer service towards everyone individually was spot on."
  • "Masum the waiter was very friendly and held good service throughout."
  • "The customer service was warm and welcoming."
  • "We were served by Masum and Rahat, who provided excellent hospitality and wonderful service."
  • "Services are professional and friendly, I must mention Masum here, humble and polite at all times."
  • "The atmosphere was really nice, it was chilled, warm and the playlist was banging. The staff were so sweet and checked up on us every now and then."
  • "Can’t believe I’ve found this halal spot after 3 years of it being open. Staff were super friendly and attentive."

Cons:

  • "The service was not great... my food was raw and completely undercooked so I sent it back."
  • "We waited almost an hour for our food to arrive but when it did the food was very disappointing."
  • "Service was SO slow, the host/waitress were talking to each other and not paying attention to the tables."
  • "We waited so much to ordering our food and then waited way more for the food to arrive."
  • "The service wasn't good. They need to keep an eye on tables further away from the bar area as they have to wave him down several times for attention."
  • "The service was disappointing, especially when we got the bill and there was a 10% service charge."
  • "Service was friendly and helpful. But short staffed I think."
  • "The service was very pleasant. Because the Mojito strawberry was too sweet for my taste, Nabiha made one less sweet for me!"
  • "I'm not saying you shouldn’t try but I won’t be returning."
  • "The service was just inconsistent over and over. We got half the sushi as starters and the rest close to dessert."

Ambience and Atmosphere

Pros:

  • "The atmosphere was lovely, very peaceful and elegantly decorated."
  • "Upon entering Wok n Roll, we were greeted with a welcoming atmosphere and enjoyed the dimly lit ambience."
  • "Family meal of 6 of us, food was fresh, hot & full of flavour, no complaints to be made."
  • "Very welcoming atmosphere. The food and the service was great. Very good prices and portion sizes too!"
  • "The atmosphere was really nice, it was chilled, warm and the playlist was banging."
  • "The atmosphere is calm, relaxing and the playlist is good but not too loud like some other restaurants!"
  • "Everything was halal which worked for us all."
  • "The atmosphere was really nice, it was chilled, warm and the playlist was banging."
  • "Nice and cozy ambient with selection of good music."
  • "Very nice service- attentive and fast. The atmosphere is calm, relaxing and the playlist is good."

Cons:

  • "Went through the whole menu pretty much! Food was really delicious and a decent price too. Lacked a little bit of atmosphere but all in all really nice sushi."
  • "The atmosphere was relaxed and it wasn't overly busy."
  • "Lacked a little bit of atmosphere but all in all really nice sushi."
  • "The atmosphere was a bit lacking, hardly anyone in the store, but maybe we just went early (1.30pm)"
  • "We found the atmosphere a bit loud, as it's not fine dining this can be expected."
  • "The music is too loud and I found it hard to hear my friends whom were sitting on the same table as me."
  • "The atmosphere was great until one of the waiters decided to be patronising and rude."
  • "The atmosphere was fantastic. Traveled from Dallas, Texas to find this nice gem in Shoreditch."
  • "The decor was fabulous, but honestly the food wasn’t great, not sure, at all, why it has 4.5 stars, should be a 3."
  • "I think the veg was off? The wings were also meatless."

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