Rosa's Thai Warren St. Reviews Summary

Food Quality

Pros:

• "Loved it! Very delicious food, very nice dish-sizes, very good prices."
• "Pad Thai was AMAZING!!! So good for veggies too!"
• "The sweet corn fritters were a personal highlight."
• "Food was great but the service by Greg and Zoe was even better."
• "The green curry was nice and very spicy."
• "Our selected food of a Sharing Platter, sweet & sour pork and Khao Mun was surprisingly good for a chain Thai restaurant!"
• "The food was beyond amazing, every single course."
• "Food was fresh and tasty."

Cons:

• "Service is poor! Too much ginger in their laksa soup."
• "It was completely bland as it lacked lime."
• "Chicken was slightly overdone but that didn't stop it bring very delicious."
• "The curries were way too sweet, as was the belly pork wok dish."
• "Portions were very small also there was no taste of Thailand spices whatsoever! totally bland food."
• "satay chicken skewers were dry and didn’t have satay flavour."
• "I ordered the tofu pad Thai and it was mainly just a cold lump of cold noodles."
• "One dish came with chicken instead of prawns, gone off mushrooms and pineapple."

Service

Pros:

• "Prompt service!"
• "Came with a close friend and shared mains and sides, which was great."
• "Great range of drinks available. Prosecco was kept refilled and staff were regularly checking in."
• "We had two Group Booking meals here over the weekend and we couldn't have felt more looked after."
• "I would like to commend the manager and staff for outstanding service and accommodating our dietary requirements."
• "Really friendly staff and great starters."

Cons:

• "They are always understaffed and they kept us waiting for 10 mins for a table (when the whole restaurant was empty)."
• "The table had only one set of silverware, the other one clearly been used by the previous customer."
• "Waited for ages for the waiter to take our food order before drinks."
• "Service was really bad. Waited for ages for the waiter to take our food order."
• "Understaffed and not organised."
• "Service was a bit slow to start with but picked up when more staff arriving."

Atmosphere

Pros:

• "The atmosphere was good. I got the lunchtime deal which made it very reasonable to eat out."
• "Brought a large group of 30+ here for two nights."
• "I usually love to choose a Thai restaurant for a romantic date, because I find the decor always charming."
• "Great food and superb service! Very clean modern restaurant with very nice atmosphere."
• "Service was nice, not any hectic, the cooks took all the time they needed for the food which wasn't any too long and it came in hot and tasty."

Cons:

• "The mood is particularly relaxing thanks to the incredibly nice Thai wait staff. When I got to this place, I realized it's not always the case."
• "On top of that they were also rude to my elderly mother who had committed the crime of looking in their direction."
• "Atmosphere- as noisy as it could get because of office lunch hours and the basement area is fully closed so noise impact is exaggerated."
• "Hot basement with very poor service. the waitress couldn't care less."
• "The lady seemed shocked when we said it was poor due to waiting and the plate, she did not know how to deal with it, so walked off."