Gifto’s Lahore Karahi Reviews Summary

Service

Pros:

• "The service however was quick and the staff are attentive, friendly and polite."
• "Service was very good, attentive but didn't hover."
• "Staff are friendly and provide good customer service."
• "Hospitality is really good."
• "Service staff were good and very helpful."
• "Service is always amazing and friendly staff."
• "The service was fast, food was fresh and very warm environment."

Cons:

• "Service was 1 out of 10."
• "Service was disgusting when we received the bill we saw the chicken wings on there so we informed the staff that this never arrived. The staff hurled abuse at us and called us liars."
• "After that, the service they have is very poor. People who work there do not listen to them after taking the order."
• "Rude, obnoxious staff member, literally bit my head off when I politely explained he got my order wrong."
• "Very bad service, I found hair in my lamb biryani it was disgusting and the staff were very slow."
• "Service was poor as we had to keep getting up to attract attention of a waiter."
• "The service was rubbish."

Food Quality

Pros:

• "Amazing amazing food, been here so many times whenever we pass through London."
• "Loved their Haleem, Nihari and tikka! The food and spices were on point! really enjoyed it."
• "It was sizzling hot and tasted absolutely lovely, condiments were great."
• "Food was A1. Charsi ghost and fish tikka were out of this world."
• "The nihari lamb shank was quite tasty - probably the only decent dish we ordered, came in a tasty gravy type sauce and soft tender meat."
• "The food is consistently delicious, whether it's the meat or chicken dishes."
• "Great tasting food. Unlike the so called Indian Restaurants where everything tastes almost the same, you can actually taste the difference in different foods."

Cons:

• "I purchased a mango lassi jug which costs an extortionate £12 for barely 1.5L!"
• "But the prices are extortionate? A glass of Orange juice £4.50 in a medium size 200ml glass is a disgrace."
• "The food my family and I ate at their restaurant was very poor and the meat seemed to be days old."
• "The food truly is terrible."
• "The kebabs are not fresh and resemble the taste of reheated frozen."
• "The food was rubbish."
• "Food taste was really bland."

Atmosphere & Cleanliness

Pros:

• "It's a bustling busy restaurant packed with families enjoying some of the best food in the area."
• "The atmosphere was great and also our guests complimented the place and the entire function went smoothly."
• "Another plus for this place is the cleanliness, customer service, and space."
• "Atmosphere was very pleasant, with a range of customers - families, couples, groups of adults."
• "Spacious, service, quality, atmosphere, it ticks all boxes."
• "Recently decorated upstairs, looks great."
• "Family friendly place."

Cons:

• "Toilets need freshening up."
• "It’s very very hot in there so be careful and don’t faint."
• "High time the toilets 🚻 were cleaned up & refurbished especially in a restaurant!"
• "Toilets were pretty rough too."
• "We were seated down near the toilets and we had small flies loitering around our place."
• "The place felt greasy and could do with a deep clean."
• "The worst experience are the washrooms. Totally filthy and with no soap or towels!!!"