Malayalam Mother's Cuisine Kerala Reviews Summary

Category: Indian restaurant Eastbourne

Address: 229-231 Terminus Rd, Eastbourne, BN21 3DH, United Kingdom

Phone: +441323722227

Rating: 4.6
based on 121 reviews.

Authenticity and Flavor

Pros:

  • "Exceptional South Indian food right in the heart of Eastbourne."
  • "The flavors were authentic and left us craving for more."
  • "Everything from starters on had a bit of 'Wow, this is SO good' about it."
  • "The most authentic and best tasting Indian on the South coast."
  • "The flavours blended well together and nothing was overpowered by anything else."
  • "Seems authentic. I'm also gluten free and the menu is almost entirely GF."
  • "This is the best curry I've had since leaving Kerala."
  • "A perfect ending to a day of walking the Seven Sisters cliffs. Lovely vibe and gentle, friendly, people running the show."

Cons:

  • "Sadly, what we were served was underseasoned, bland and with a very pasty texture."
  • "Both were okay, they did not taste like authentic Kerala curries and were definitely more North Indian in flavour."
  • "We were ordering exclusively vegan dishes, so I don't know if that was the issue - the meat dishes that neighbouring customers were eating smelled a lot more rich and flavoursome."
  • "Food and service was good... We ordered masala Dosa. Dosa was good.. In my opinion tomoto chutney was not tat good."
  • "No one's hiding behind writing skills and a screen here - DO BETTER!"

Service and Staff

Pros:

  • "Upon entering, we were immediately greeted with warm smiles and seated promptly."
  • "The staff members were attentive and helpful, ensuring that we had everything we needed throughout our meal."
  • "Very friendly waiters, they explain the menu and make great suggestions."
  • "First time eating here. The service is excellent, the staff are super friendly, polite and cheerful."
  • "Staff were very attentive and would make helpful suggestions with your order."
  • "We had an excellent time here and I'd thoroughly recommend it."
  • "A wonderful restaurant. If you like south Indian food and particularly that of Kerala this is a must to visit."

Cons:

  • "We felt a bit like we were a nuisance to one waiter just being there but otherwise the service was good."
  • "Service under par: too pushy. They asked us if everything was OK about 8 times. A bit too much."
  • "Service is disappointing... The waiter came with plates, put the first plate and then kept all the plates and asked to distribute amongst us without saying 'please'."
  • "Arrived, sat waiting while the just eat delivery comings and goings happened, no acknowledgement of us sitting waiting for some kind of service, so left the place."
  • "It is a very bad interaction with the customer, especially the Malayalam customers. The food is good but the interaction of the staff is very bad."

Variety and Options

Pros:

  • "The choice for vegans is great! We opted for a few small dishes."
  • "There are spicy options and mild options. The chicken and lamb is very high quality meat."
  • "Lots of vegetarian options, lots of seafood, extensive varied menu."
  • "Plenty of vegetarian dishes as you'd expect with a healthy selection of drinks and desserts."
  • "Loved this place! Staff were very friendly and there is a wide range of vegan, gluten-free dishes."
  • "Great food and great service. Plenty of choice for veggies."
  • "The food is delightful and very tasty and the staff are extremely polite and will make helpful suggestions with your order."

Cons:

  • "Firstly, let me point out the pros: The service was very friendly and attentive, and I couldn't fault it. We were made to feel very welcome. The food that we did manage to eat was decent and not inedible."
  • "The cons: I very excitedly ordered the vada for my starter as it is a very nostalgic dish for me from my childhood, but sadly what we were served was underseasoned, bland and with a very pasty texture."
  • "My partner, who ordered the Kerala puffs, was also underwhelmed by the lack of flavour in it."
  • "The lemon rice was underseasoned, as was the salted lassi and we had to ask for more salt for everything."

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