Brow Envy Reviews Summary

Staff Friendliness and Professionalism

Pros:

• "Super friendly and knowledgeable staff. Always a lovely welcome and excellent service."
• "Mel was amazing today. I had a top up on my combination brows and she went above and beyond for me."
• "Staff were very friendly and welcoming I have never felt so relaxed."
• "As soon as you walk into Brow Envy you know you're in good hands. Staff are welcoming and attentive."
• "The staff at Brow Envy are all so lovely, they make you feel very welcoming and are so chatty and genuine."
• "As always, Sadie is an absolute superstar. Everyone at Brow Envy are brilliant - so polite, friendly, and make you feel at ease."
• "Everyone is polite, friendly and always happy to give advice on what might be best for you as an individual."
• "The staff are all so lovely and do amazing work on every single treatment! The salon is so clean and comfortable to relax in."

Cons:

• "Tips not book online because in case of some emergency... The customer service awful, they mixed up and make me feel guilty for something in the past that never happened."
• "The staff at Brow Envy are all so lovely, they make you feel very welcoming and are so chatty and genuine."

Quality of Treatments

Pros:

• "I had my eyebrows microbladed by Mel and I couldn’t be happier."
• "I had micro blading and was absolutely blown away with the results. I can’t believe how natural my brows look."
• "Great personalised customer care for microblading. I am so pleased with the outcome."
• "Sadie gave Excellent service she talked me through every step and option for me, more than happy with my new brows."
• "I recently had microneeding with Mel at Brow Envy, I can not express enough how much of a transformation it has made on my skin."
• "Sadie looked after me perfectly and I couldn’t have asked for a better therapist! I had my first ever eyelashes treatment today."
• "Wow Wow WOW! I'm loving my fabulous new Microbladed eyebrows."
• "I have been visiting Brow Envy on and off for several years now, and can honestly say every experience I have is so amazing."

Cons:

• "I am so so pleased with my brows! I had them micro bladed somewhere else a few years ago and didn’t love them."

Salon Atmosphere

Pros:

• "From the first consultation I was instantly put at ease with the chilled atmosphere of the salon."
• "The salon is gorgeously decorated, with a warm welcoming feel."
• "Superb service from the ladies at Brow Envy. Gorgeous pink blossom tree in the centre of their salon."
• "The salon decor is so pretty! I had Sadie for my brow and eyelash appointment and she was fabulous!"
• "Sadie was really friendly and welcoming. She made me feel relaxed and I had a lovely experience."
• "I’ve become regular here this year and I absolutely love it. All the staff are so welcoming and friendly."
• "I always love coming to Brow Envy! I arrived 10 minutes late for my appointment and Sadie was lovely about it."
• "Such a wonderful place, staff are super friendly, so helpful and do anything for you!"

Cons:

• "Tips not book online because in case of some emergency... The customer service awful."

Value for Money

Pros:

• "Mel is lovely and very kind as she said there was no charge for me today. A huge thank you Mel 😊"
• "I thoroughly recommend Brow Envy."
• "I had the best experience today while at Brow Envy, I'm obsessed with my brows."
• "Always happy with my brows after microblading with Mel! Lovely salon, lovely lady and lovely result."
• "I can’t recommend Brow Envy and Kirsty enough, Everyone is so friendly at the salon."
• "I love visiting Brow Envy and always look forward to getting pampered."
• "Always leave here with a smile and fabulous brows!"
• "Had my HD Eyebrows done at Bro Envy today. Mel did a wonderful job as always."

Cons:

• "Tips not book online because in case of some emergency, like the manager said, even if you are in the ambulance in that day and not be able to arrive in time for the booking, they will not give you the money back or nothing."